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Cybersecurity · head to head

JumpCloud vs mySidewalk

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Full reviewWebsite
mySidewalk logo

mySidewalk

Government

Community data dashboards for local government and public health, prewired to federal datasets

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; mySidewalk it produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which JumpCloud and mySidewalk actually diverge.

Attributes where JumpCloud and mySidewalk differ
AttributeJumpCloudmySidewalk
Starting price$9/user/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIWeb
CategoryCybersecurityGovernment

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that mySidewalk does not also cover.

Only in mySidewalk

  • Prewired federal datasets
  • Margin of error handling
  • Custom geographies
  • Published dashboards
  • Local data integration
  • Report generation

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot mySidewalk
  • Companies requiring unified user and device management in hybrid work environmentsnot mySidewalk
  • IT teams implementing zero-trust security modelsnot mySidewalk
  • Managed service providers requiring multi-tenant identity and device managementnot mySidewalk
  • Educational institutions and nonprofits (eligible for special pricing)not mySidewalk

mySidewalk

  • A public health department producing a community health needs assessment on deadlinenot JumpCloud
  • A city applying for federal funding that requires demographic and disparity evidence for a service areanot JumpCloud
  • An agency that lost its only analyst who understood American Community Survey margins of errornot JumpCloud
  • A council wanting published neighbourhood indicator dashboards residents can browsenot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

mySidewalk

  • It produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • Budget frequently comes from a grant, which means the subscription is exposed when the grant cycle ends rather than being protected as core infrastructure.
  • The prewired datasets are American, so the platform has effectively no value outside United States federal statistical sources.
  • Analytical depth is bounded by what the platform exposes, so an agency with a genuine analyst will hit the ceiling and move to a statistical environment.
  • Small area estimates remain small area estimates, and presenting them as polished dashboards can lend unwarranted confidence to figures whose error bars overlap.

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

mySidewalk

On request
  • mySidewalk$undefined/year
    • Quoted annually by agency scope and dataset needs
    • Custom geography and local data integration work priced separately
    • No public price list, though agency contracts are public records

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose mySidewalk if

  • You need prewired federal datasets.
  • You also want margin of error handling.
mySidewalk review

Questions people ask

Is JumpCloud or mySidewalk better?
Neither clearly leads. JumpCloud starts at $9/user/month and mySidewalk at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or mySidewalk?
JumpCloud starts at $9/user/month and mySidewalk at On request.
Does JumpCloud or mySidewalk run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. mySidewalk runs on Web.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what mySidewalk is typically brought in for.
What can JumpCloud do that mySidewalk cannot?
mySidewalk covers Prewired federal datasets, Margin of error handling, Custom geographies, Published dashboards.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
mySidewalk: What problem does it actually solve?

Correct use of American Community Survey and federal health data for small geographies, which is difficult and is usually held by one person in an agency.

JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
mySidewalk: Is it useful outside the United States?

No. Its value is the maintained pipeline into US federal statistical datasets.

JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
mySidewalk: Who buys it?

Mostly public health departments and city planning or performance teams, often funded from a grant that requires the evidence it produces.

mySidewalk: Can we see comparable contract values?

Yes. Agency contracts are public records and appear in council and health board agenda materials.

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