Cybersecurity · head to head
JumpCloud vs Ring Neighbors
JumpCloud
Cybersecurity
Unified identity and device management for hybrid workforce.
- From
- $9/user/month
- Free plan
- No
The short version
- Only Ring Neighbors has a free tier, so it costs nothing to try first.
- Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which JumpCloud and Ring Neighbors actually diverge.
| Attribute | JumpCloud | Ring Neighbors |
|---|---|---|
| Starting price | $9/user/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web, Windows, macOS, Linux, iOS, Android, API | Web, Ios, Android |
| Category | Cybersecurity | Government |
| Founded | Unknown | 2013 |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in JumpCloud
Nothing recorded that Ring Neighbors does not also cover.
Only in Ring Neighbors
- Video Request Portal
- Community Alerts
- Geographic Requests
- Case Management
- Resident Opt-in
- Ring Devices
- CAD Systems
- Social Media
What people use each for
The jobs each tool is most often brought in to do.
JumpCloud
- Organisations modernising from Active Directory to cloud identity infrastructurenot Ring Neighbors
- Companies requiring unified user and device management in hybrid work environmentsnot Ring Neighbors
- IT teams implementing zero-trust security modelsnot Ring Neighbors
- Managed service providers requiring multi-tenant identity and device managementnot Ring Neighbors
- Educational institutions and nonprofits (eligible for special pricing)not Ring Neighbors
Ring Neighbors
- Citizen Servicesnot JumpCloud
- Records Managementnot JumpCloud
- Public Safetynot JumpCloud
- Civic Engagementnot JumpCloud
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
JumpCloud
- Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
- À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
- Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
- Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
- No on-premises or self-hosted option; cloud-only deployment
Ring Neighbors
- Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
Pricing, plan by plan
JumpCloud
$9/user/month- À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
- Device management across Windows, Mac, Linux
- Remote assistance
- Patch management
- À La Carte - SSO$11/user/month (annual) or $13 (monthly)
- Single sign-on
- Multi-factor authentication
- Password management
- Platform Essentials$undefined/variable
- Identity and device management with SSO and passwordless auth
- Maximum 300 users
- Contact sales for pricing
- Platform$undefined/variable
- Unified identity, device and access management
- Contact sales for pricing
Ring Neighbors
Free- Public Safety PortalFree
- Video Requests
- Community Alerts
- Case Management
Which should you pick?
Choose Ring Neighbors if
- You need video request portal.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want community alerts.
Questions people ask
- Is JumpCloud or Ring Neighbors better?
- Neither clearly leads. JumpCloud starts at $9/user/month and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, JumpCloud or Ring Neighbors?
- Ring Neighbors has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for Ring Neighbors.
- Does JumpCloud or Ring Neighbors run on more platforms?
- JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Ring Neighbors runs on Web, Ios, Android.
- Can I use Ring Neighbors for free?
- Yes. Ring Neighbors has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
- What is JumpCloud best used for?
- JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Ring Neighbors is typically brought in for.
- What can JumpCloud do that Ring Neighbors cannot?
- Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.
Answered from the vendors’ own pages
JumpCloud: What devices does JumpCloud support?
JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.
SourceJumpCloud: Can I use JumpCloud to replace Active Directory?
Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.
SourceJumpCloud: Is there a free trial?
Yes. All users can access a 30-day free trial before purchasing.
SourceRelated pages
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- Ring Neighbors vs Granicus
- Ring Neighbors vs DocuWare
- Ring Neighbors vs CentralSquare
- Ring Neighbors vs Axon Records
- Ring Neighbors vs IAPro
- Ring Neighbors vs Mark43
- Ring Neighbors vs SafeCity
- Ring Neighbors vs Citizen
- Ring Neighbors vs ShotSpotter
- Ring Neighbors vs Tyler Brazos
- Ring Neighbors vs NEXGEN Asset Management
- Ring Neighbors vs NextRequest
- Ring Neighbors vs Trimble Unity Maintain
- Ring Neighbors vs VUEWorks
- Ring Neighbors vs American Legal Publishing
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