Softwr

Cybersecurity · head to head

JumpCloud vs Teleport

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Rated
-
Full reviewWebsite
Teleport logo

Teleport

Cybersecurity

Certificate-based access to servers, Kubernetes, databases and apps, replacing shared credentials and VPNs

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Teleport pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which JumpCloud and Teleport actually diverge.

Attributes where JumpCloud and Teleport differ
AttributeJumpCloudTeleport
Starting price$9/user/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APILinux, macOS, Windows, Kubernetes, Cloud

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that Teleport does not also cover.

Only in Teleport

  • Short-lived certificates
  • Protocol coverage
  • Session recording and replay
  • Access Requests
  • Device Trust
  • Identity provider integration
  • Machine identity
  • FIPS and FedRAMP builds

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot Teleport
  • Companies requiring unified user and device management in hybrid work environmentsnot Teleport
  • IT teams implementing zero-trust security modelsnot Teleport
  • Managed service providers requiring multi-tenant identity and device managementnot Teleport
  • Educational institutions and nonprofits (eligible for special pricing)not Teleport

Teleport

  • Removing long-lived SSH keys and shared database passwords so that offboarding an engineer takes one action in the identity providernot JumpCloud
  • Producing session recordings and per-user database audit trails as direct evidence for SOC 2 or FedRAMPnot JumpCloud
  • Giving contractors or on-call engineers time-boxed, approved access to production instead of standing admin rightsnot JumpCloud
  • Replacing a flat VPN with per-resource authorisation across servers, Kubernetes and internal web appsnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Teleport

  • Pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • The proxy is a hard dependency on reaching production, so it needs its own high availability deployment and a tested break-glass path or an outage in Teleport becomes an outage in your ability to respond to outages.
  • The open source Community Edition omits Access Requests, Device Trust and the FIPS builds, which are exactly the controls an auditor asks about, so the free tier rarely survives a compliance review.
  • Self-hosting means running and upgrading a certificate authority and its backing store, and Teleport releases frequently enough that upgrade work becomes a standing operational commitment.
  • Coverage across protocols is uneven in depth, so teams with legacy systems, unusual databases or bespoke network appliances find gaps that still require the old VPN to remain in place alongside it.

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Teleport

On request
  • Teleport Community Edition$undefined/year
    • Open source, self-hosted
    • SSH, Kubernetes, database and app access
    • Session recording
  • Teleport Enterprise$undefined/year
    • Cloud-hosted or self-hosted
    • Access Requests and approval workflow
    • Device Trust and hardware key enforcement

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose Teleport if

  • You need short-lived certificates.
  • You work on Linux, macOS, Windows, Kubernetes, Cloud.
  • You also want protocol coverage.
Teleport review

Questions people ask

Is JumpCloud or Teleport better?
Neither clearly leads. JumpCloud starts at $9/user/month and Teleport at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or Teleport?
JumpCloud starts at $9/user/month and Teleport at On request.
Does JumpCloud or Teleport run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Teleport runs on Linux, macOS, Windows, Kubernetes, Cloud.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Teleport is typically brought in for.
What can JumpCloud do that Teleport cannot?
Teleport covers Short-lived certificates, Protocol coverage, Session recording and replay, Access Requests.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
Teleport: Is the open source edition usable in production?

Yes, but it lacks Access Requests, Device Trust and FIPS builds, which most compliance programmes end up requiring.

JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
Teleport: How is it priced?

Not publicly. The vendor prices on active users and protected resources and provides a quote after a sales conversation.

JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
Teleport: What happens if Teleport goes down?

Nobody reaches the resources behind it, so you need a highly available deployment and a documented break-glass procedure.

Teleport: Does it replace our VPN?

For anything you put behind it, yes. Legacy systems and appliances it does not support will keep the VPN alive.

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