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Cybersecurity · head to head

Cisco Duo vs SeeClickFix

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cisco Duo and SeeClickFix actually diverge.

Attributes where Cisco Duo and SeeClickFix differ
AttributeCisco DuoSeeClickFix
Starting priceFree$300/month
Free tierYesNo
PlatformsWebWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that SeeClickFix does not also cover.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot SeeClickFix
  • Implementing zero trust with device trustnot SeeClickFix
  • Protecting sessions from hijacking and theftnot SeeClickFix
  • Managing compliance for regulated industriesnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot Cisco Duo
  • Records Managementnot Cisco Duo
  • Public Safetynot Cisco Duo
  • Civic Engagementnot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is Cisco Duo or SeeClickFix better?
Neither clearly leads. Cisco Duo starts at Free and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or SeeClickFix?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and $300/month for SeeClickFix.
Does Cisco Duo or SeeClickFix run on more platforms?
Cisco Duo runs on Web. SeeClickFix runs on Web, Ios, Android.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. SeeClickFix starts at $300/month.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what SeeClickFix is typically brought in for.
What can Cisco Duo do that SeeClickFix cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
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