Security & Cybersecurity · head to head
Cisco Duo vs JumpCloud
Cisco Duo
Security & Cybersecurity
Trusted access for all users, all devices
- From
- Free
- Rated
- -
JumpCloud
Security & Cybersecurity
Unified identity and device management for hybrid workforce.
- From
- $9/user/month
- Rated
- -
The short version
- Only Cisco Duo has a free tier, so it costs nothing to try first.
- Each has a real cost: Cisco Duo free tier caps at 10 users; every paid tier requires a minimum of 10 users; JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
Where they differ
Only the attributes on which Cisco Duo and JumpCloud actually diverge.
Identical on both: user rating (Not yet rated), category (Security & Cybersecurity).
What people use each for
The jobs each tool is most often brought in to do.
Cisco Duo
No use cases recorded yet. See the Cisco Duo review.
JumpCloud
- Organisations modernising from Active Directory to cloud identity infrastructurenot Cisco Duo
- Companies requiring unified user and device management in hybrid work environmentsnot Cisco Duo
- IT teams implementing zero-trust security modelsnot Cisco Duo
- Managed service providers requiring multi-tenant identity and device managementnot Cisco Duo
- Educational institutions and nonprofits (eligible for special pricing)not Cisco Duo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cisco Duo
- Free tier caps at 10 users; every paid tier requires a minimum of 10 users
- Licenses cannot be bought individually above the free tier: under 100 users they are sold in increments of 10, and over 100 users in increments of 25
- Duo Premier, the top tier with the most adaptive access controls, costs $9 per user per month on top of the per-increment purchase requirement
JumpCloud
- Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
- À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
- Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
- Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
- No on-premises or self-hosted option; cloud-only deployment
Pricing, plan by plan
Cisco Duo
FreeNo published plan breakdown. See the Cisco Duo review.
JumpCloud
$9/user/month- À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
- Device management across Windows, Mac, Linux
- Remote assistance
- Patch management
- À La Carte - SSO$11/user/month (annual) or $13 (monthly)
- Single sign-on
- Multi-factor authentication
- Password management
- Platform Essentials$null/variable
- Identity and device management with SSO and passwordless auth
- Maximum 300 users
- Contact sales for pricing
- Platform$null/variable
- Unified identity, device and access management
- Contact sales for pricing
Which should you pick?
Questions people ask
- Is Cisco Duo or JumpCloud better?
- Neither clearly leads. Cisco Duo starts at Free and JumpCloud at $9/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cisco Duo or JumpCloud?
- Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and $9/user/month for JumpCloud.
- Does Cisco Duo or JumpCloud run on more platforms?
- Cisco Duo runs on Web. JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API.
- Can I use Cisco Duo for free?
- Yes. Cisco Duo has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
Answered from the vendors’ own pages
JumpCloud: What devices does JumpCloud support?
JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.
SourceJumpCloud: Can I use JumpCloud to replace Active Directory?
Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.
SourceJumpCloud: Is there a free trial?
Yes. All users can access a 30-day free trial before purchasing.
Source