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SeeClickFix

311 Citizen Request Management

As of 30 August 2026, SeeClickFix starts at $300/month. SeeClickFix is a citizen request management platform that enables residents to report non-emergency issues to local government. Softwr lists it under Government. SeeClickFix is launched in 2008, available on Web, iOS, Android.

Overview

What SeeClickFix does

SeeClickFix is a citizen request management platform that enables residents to report non-emergency issues to local government. The platform helps municipalities manage 311 requests, track work orders, and improve response times for pothole repairs, graffiti removal, and other service requests.

What people use it for

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about SeeClickFix.

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Cross-shopped

What people choose instead of SeeClickFix

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What SeeClickFix costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Pro

$300 /mo

  • 311 Management
  • Work Order Tracking
  • Analytics

Capabilities

Features

  • Issue Reporting

  • Work Order Management

  • GIS Integration

  • Performance Analytics

  • Mobile Field App

  • Esri ArcGIS

    Integration with Esri ArcGIS

  • CityWorks

    Integration with CityWorks

  • Salesforce

    Integration with Salesforce

  • Web support

    Available on web

  • Ios support

    Available on ios

  • Android support

    Available on android

Behind it

Who makes SeeClickFix

Company
SeeClickFix
Based in
New Haven, Connecticut
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Where to go from SeeClickFix

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Softwr does not host reviews and shows no star rating for SeeClickFix, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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