SeeClickFixvs
CivicPlus


CivicPlus: Civic Engagement Technology

311 Citizen Request Management
As of 30 August 2026, SeeClickFix starts at $300/month. SeeClickFix is a citizen request management platform that enables residents to report non-emergency issues to local government. Softwr lists it under Government. SeeClickFix is launched in 2008, available on Web, iOS, Android.
Overview
SeeClickFix is a citizen request management platform that enables residents to report non-emergency issues to local government. The platform helps municipalities manage 311 requests, track work orders, and improve response times for pothole repairs, graffiti removal, and other service requests.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about SeeClickFix.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


CivicPlus: Civic Engagement Technology


Accela: Civic Solutions for Modern Government


Granicus: Digital Government Experiences Platform


DocuWare: Document Management and Workflow Automation
Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Pro
$300 /mo
Capabilities
Issue Reporting
Work Order Management
GIS Integration
Performance Analytics
Mobile Field App
Esri ArcGIS
Integration with Esri ArcGIS
CityWorks
Integration with CityWorks
Salesforce
Integration with Salesforce
Web support
Available on web
Ios support
Available on ios
Android support
Available on android
Behind it
Keep looking
Community data dashboards for local government and public health, prewired to federal datasets
Public sector HR suite covering civil service recruiting, onboarding, training and policy management
Local government asset and work order software, the former Beehive Industries platform
Softwr does not host reviews and shows no star rating for SeeClickFix, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
GIS-centric public asset and work management, the product formerly sold as Cityworks
quoteCombined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
quoteLocal government asset and work order software, the former Beehive Industries platform
quotePublic sector enterprise asset management, sold for years as Lucity
quoteParks and recreation management for municipalities with published annual pricing and no per-seat fee
Per year, all inclusive with unlimited usersCloud ERP built only for small and mid-sized local governments and utility districts
quoteRecreation management for small parks departments, priced on your annual revenue with no contract
Per year by department annual revenue