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Travel · head to head

Rezdy vs TrustYou

Rezdy logo

Rezdy

Travel

Booking and reseller distribution platform for tour, activity and attraction operators

From
$49/month
Rated
-
Full reviewWebsite
TrustYou logo

TrustYou

Travel

Guest review aggregation, survey and reputation analytics for hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Rezdy rezdy, Checkfront and Regiondo have shared an owner since 2023, so an operator running a three-way comparison is choosing between products from one company with one roadmap.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • They diverge on capability: Rezdy covers Session and capacity management, TrustYou covers Review aggregation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Rezdy and TrustYou actually diverge.

Attributes where Rezdy and TrustYou differ
AttributeRezdyTrustYou
Starting price$49/monthOn request
Pricing modelPer month plus a booking feequote
PlatformsWeb, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rezdy

  • Session and capacity management
  • Reseller marketplace
  • Booking widget
  • Manifests and dispatch
  • Add-ons and packages
  • Automated guest communication
  • Agent portal
  • Reporting

Only in TrustYou

  • Review aggregation
  • Semantic analysis
  • Competitor benchmarking
  • Guest surveys
  • Review response tooling
  • Score syndication
  • Multi-property reporting
  • Customer data profiles

What people use each for

The jobs each tool is most often brought in to do.

Rezdy

  • A day-tour operator in a destination where hotel concierges and agents drive a large share of bookingsnot TrustYou
  • An attraction managing session capacity across guides and vehicles rather than simple ticket countsnot TrustYou
  • An operator wanting reseller contracts managed centrally instead of by email and spreadsheetnot TrustYou
  • A multi-product experience business selling packages and gift cards alongside standard ticketsnot TrustYou

TrustYou

  • A group quality director tracking which operational category drives score decline across thirty hotelsnot Rezdy
  • An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Rezdy
  • A property running post-stay surveys in several languages and analysing them together with public reviewsnot Rezdy
  • A chain standardising review response so individual general managers are not writing replies ad hocnot Rezdy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rezdy

  • Rezdy, Checkfront and Regiondo have shared an owner since 2023, so an operator running a three-way comparison is choosing between products from one company with one roadmap.
  • Every tier carries a percentage booking fee on top of the subscription, so the cheapest plan is the most expensive per booking and the true cost rises with success rather than staying fixed.
  • The marketplace is the main reason to be there, and its reseller depth varies sharply by destination; in a market with few connected agents you are paying a distribution premium for nothing.
  • Setting up complex products with shared resources across sessions is fiddly, and operators regularly need vendor assistance rather than configuring it unaided.
  • Payment processing is layered on top of the booking fee, so the effective take on each reservation is materially higher than the advertised percentage suggests.

TrustYou

  • Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
  • Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
  • The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
  • Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.

Pricing, plan by plan

Rezdy

$49/month
  • Foundation$49/month
    • Around 2% booking fee on platform bookings
    • Booking widget and core reservations
    • Basic reporting
  • Accelerate$99/month
    • Around 1.9% booking fee
    • Add-ons, packages and gift cards
    • Waitlists and automated communication
  • Expansion$249/month
    • Around 1.75% booking fee
    • Higher limits and advanced distribution
    • Extended reporting

TrustYou

On request
  • TrustYou platform$undefined/year
    • Quoted per property, scaling by portfolio size
    • Reputation, survey and customer data modules priced separately
    • No public rate card

Which should you pick?

Choose Rezdy if

  • You need session and capacity management.
  • You work on Web, iOS, Android.
  • You also want reseller marketplace.
Rezdy review

Choose TrustYou if

  • You need review aggregation.
  • You also want semantic analysis.
TrustYou review

Questions people ask

Is Rezdy or TrustYou better?
Neither clearly leads. Rezdy starts at $49/month and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rezdy or TrustYou?
Rezdy starts at $49/month and TrustYou at On request.
Does Rezdy or TrustYou run on more platforms?
Rezdy runs on Web, iOS, Android. TrustYou runs on Web.
What is Rezdy best used for?
Rezdy is most often used for a day-tour operator in a destination where hotel concierges and agents drive a large share of bookings, an attraction managing session capacity across guides and vehicles rather than simple ticket counts, an operator wanting reseller contracts managed centrally instead of by email and spreadsheet, a multi-product experience business selling packages and gift cards alongside standard tickets. Of those, a day-tour operator in a destination where hotel concierges and agents drive a large share of bookings and an attraction managing session capacity across guides and vehicles rather than simple ticket counts are not what TrustYou is typically brought in for.
What can Rezdy do that TrustYou cannot?
Rezdy covers Session and capacity management, Reseller marketplace, Booking widget, Manifests and dispatch. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.

Answered from the vendors’ own pages

Rezdy: Who owns Rezdy?

Expedition Software Holding, backed by Vertica Capital Partners, which also owns Checkfront and Regiondo following a 2023 rollup.

TrustYou: How much does TrustYou cost?

It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.

Rezdy: Does Rezdy charge on direct website bookings?

Yes. The booking fee applies to bookings processed through the platform, including those from your own site, on top of card processing.

TrustYou: Does it respond to reviews for me?

It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.

Rezdy: What is the marketplace worth?

It depends entirely on your destination. Where agent and concierge traffic is significant it is the main reason to buy Rezdy; where it is not, the value collapses.

TrustYou: Is the score syndication worth it?

It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.

Rezdy: How much does it really cost per booking?

Add the tier booking fee, roughly 1.75 to 2 per cent, to your card processing rate, then add the monthly subscription spread across your volume.

TrustYou: Do I need it if I use Google Business Profile?

Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.

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