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Food & Restaurant · head to head

Restaurant365 vs Uber Eats

Restaurant365 logo

Restaurant365

Food & Restaurant

All-in-one restaurant management platform

From
$399/month
Rated
-
Full reviewWebsite
Uber Eats logo

Uber Eats

Food & Restaurant

Global food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Restaurant365 pricing is by quote only: the pricing page lists no plan price, no per location rate, no module add on cost, no implementation fee and no minimum contract length; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • They diverge on capability: Restaurant365 covers Accounting, Uber Eats covers Global reach.

Where they differ

Only the attributes on which Restaurant365 and Uber Eats actually diverge.

Attributes where Restaurant365 and Uber Eats differ
AttributeRestaurant365Uber Eats
Starting price$399/month$15/order
Pricing modelsubscriptiontransaction
Founded20112014

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Restaurant365

  • Accounting
  • Inventory management
  • Scheduling
  • Payroll
  • HR
  • Reporting
  • Aloha
  • All major POS

Only in Uber Eats

  • Global reach
  • Delivery network
  • Order management
  • Promotional tools
  • Analytics
  • Customer reviews
  • Olo
  • Ordermark

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Restaurant365

  • Restaurant accounting and general ledger tied to point of sale datanot Uber Eats
  • Food and beverage inventory, recipe costing and vendor invoice processingnot Uber Eats
  • Labour scheduling and forecasting across multiple restaurant locationsnot Uber Eats

Uber Eats

  • Point of Salenot Restaurant365
  • Order Managementnot Restaurant365
  • Inventory Controlnot Restaurant365
  • Staff Schedulingnot Restaurant365

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Restaurant365

  • Pricing is by quote only: the pricing page lists no plan price, no per location rate, no module add on cost, no implementation fee and no minimum contract length
  • Obtaining a price requires submitting a demo request form

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Pricing, plan by plan

Restaurant365

$399/month
  • Essentials$399/month
    • Accounting
    • Inventory
  • Professional$549/month
    • Scheduling
    • Reporting
  • EnterpriseFree
    • Custom pricing
    • Full platform

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Which should you pick?

Choose Restaurant365 if

  • You need accounting.
  • You work on Web, Ios, Android.
  • You also want inventory management.
Restaurant365 review

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.
Uber Eats review

Questions people ask

Is Restaurant365 or Uber Eats better?
Neither clearly leads. Restaurant365 starts at $399/month and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Restaurant365 or Uber Eats?
Restaurant365 starts at $399/month and Uber Eats at $15/order.
Does Restaurant365 or Uber Eats run on more platforms?
Restaurant365 runs on Web, Ios, Android. Uber Eats runs on Web, iOS, Android.
What is Restaurant365 best used for?
Restaurant365 is most often used for restaurant accounting and general ledger tied to point of sale data, food and beverage inventory, recipe costing and vendor invoice processing, labour scheduling and forecasting across multiple restaurant locations. Of those, restaurant accounting and general ledger tied to point of sale data and food and beverage inventory, recipe costing and vendor invoice processing are not what Uber Eats is typically brought in for.
What can Restaurant365 do that Uber Eats cannot?
Restaurant365 covers Accounting, Inventory management, Scheduling, Payroll. Uber Eats covers Global reach, Delivery network, Order management, Promotional tools. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source
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Related pages

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