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Google Dialogflow vs Botpress

Google Dialogflow logo

Google Dialogflow

Software

Google's conversational AI platform

From
Free
Rated
-
Full reviewWebsite
Botpress logo

Botpress

Software

Open-source chatbot platform and framework

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Google Dialogflow google's own Dialogflow pricing page (cloud.google.com/dialogflow/pricing) prices Conversational Agents (CX) text requests at $0.007 per request, audio input at $0.0065 per 15 seconds and audio output from $4 per 1 million characters, all in USD, with a one-time $600 free credit for the first 12 months; Dialogflow ES (Essentials) is billed per request separately from CX and the two are not interchangeable, so a chatbot built on ES cannot simply switch to CX pricing without migration.; Botpress managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • They diverge on capability: Google Dialogflow covers NLU and NLG, Botpress covers Visual bot builder.

Where they differ

Only the attributes on which Google Dialogflow and Botpress actually diverge.

Attributes where Google Dialogflow and Botpress differ
AttributeGoogle DialogflowBotpress
Pricing modelusage-basedopen-source
PlatformsWeb, Mobile, Messaging apps, Voice assistantsOpen-source (self-hosted), Cloud-managed (Botpress Cloud)
Founded19982016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Google Dialogflow

  • NLU and NLG
  • Multi-language support
  • Integration with Google services
  • Webhooks
  • Google Cloud
  • Facebook
  • Telegram
  • Web support

Only in Botpress

  • Visual bot builder
  • NLU integration
  • Multi-channel support
  • Analytics
  • Teams
  • Messenger
  • WhatsApp
  • On-premise support

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Google Dialogflow

  • Customer engagementnot Botpress
  • Lead generationnot Botpress
  • Customer supportnot Botpress
  • Sales automationnot Botpress

Botpress

  • Development teams building chatbots and conversational AI using MIT-licensed open-source frameworknot Google Dialogflow
  • Organisations needing custom conversational interfaces with programmatic control via SDK/CLInot Google Dialogflow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Google Dialogflow

  • Google's own Dialogflow pricing page (cloud.google.com/dialogflow/pricing) prices Conversational Agents (CX) text requests at $0.007 per request, audio input at $0.0065 per 15 seconds and audio output from $4 per 1 million characters, all in USD, with a one-time $600 free credit for the first 12 months; Dialogflow ES (Essentials) is billed per request separately from CX and the two are not interchangeable, so a chatbot built on ES cannot simply switch to CX pricing without migration.

Botpress

  • Managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs

Pricing, plan by plan

Google Dialogflow

Free
  • Free TierFree
    • 100 requests/day
    • Basic NLU
  • Standard$0.005/month
    • Pay per request
    • Advanced features
  • Enterprise$undefined/month
    • Custom SLAs
    • Dedicated support

Botpress

Free

No published plan breakdown. See the Botpress review.

Which should you pick?

Choose Google Dialogflow if

  • You need nlu and nlg.
  • You want to start without paying.
  • You work on Web, Mobile, Messaging apps, Voice assistants.
  • You also want multi-language support.
Google Dialogflow review

Choose Botpress if

  • You need visual bot builder.
  • You want to start without paying.
  • You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
  • You also want nlu integration.
Botpress review

Questions people ask

Is Google Dialogflow or Botpress better?
Neither clearly leads. Google Dialogflow starts at Free and Botpress at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Google Dialogflow or Botpress?
Google Dialogflow starts at Free and Botpress at Free.
Does Google Dialogflow or Botpress run on more platforms?
Google Dialogflow runs on Web, Mobile, Messaging apps, Voice assistants. Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
Can I use Google Dialogflow for free?
Both have a free tier, so you can try either at no cost before committing.
What is Google Dialogflow best used for?
Google Dialogflow is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Botpress is typically brought in for.
What can Google Dialogflow do that Botpress cannot?
Google Dialogflow covers NLU and NLG, Multi-language support, Integration with Google services, Webhooks. Botpress covers Visual bot builder, NLU integration, Multi-channel support, Analytics. Both handle Slack.
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Related pages

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