Softwr

Restaurants · head to head

Flipdish vs When I Work

Flipdish logo

Flipdish

Restaurants

Branded ordering websites, apps and self service kiosks for takeaways and restaurant groups in Europe

From
On request
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Flipdish most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: Flipdish covers Branded ordering site and app, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Flipdish and When I Work actually diverge.

Attributes where Flipdish and When I Work differ
AttributeFlipdishWhen I Work
Starting priceOn request$2.5/user/month
Pricing modelquotesubscription
FoundedUnknown2010

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flipdish

  • Branded ordering site and app
  • Self service kiosks
  • Marketing and loyalty
  • POS and printer integration
  • Driver and delivery tracking
  • Multi site and franchise controls

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

What people use each for

The jobs each tool is most often brought in to do.

Flipdish

  • An Irish or British takeaway trying to move repeat customers off Just Eat and onto its own appnot When I Work
  • A franchise group that needs one ordering platform across several European countriesnot When I Work
  • A quick service site adding kiosks to cut counter queues without changing its ordering stacknot When I Work
  • An operator with its own drivers who needs dispatch and customer tracking without a fleet contractnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot Flipdish
  • Time clock and timesheet capture for payrollnot Flipdish
  • Handling shift swaps, availability and time off requestsnot Flipdish

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flipdish

  • Most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.
  • Commission free refers to the marketplaces, not to Flipdish itself, and the wording in its marketing has caused genuine confusion at renewal time.
  • The company cut staff heavily after its 2021 peak valuation and narrowed its focus, so buyers outside Ireland, the United Kingdom and core European markets get less support and fewer local integrations.
  • Kiosks require hardware purchase and physical installation per site, a capital cost that sits outside the software quote and does not scale down for small premises.
  • You still fund the discounting and advertising that moves customers away from the marketplaces, and none of that appears in the platform cost comparison.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

Flipdish

On request
  • Flipdish$undefined/year
    • Most plans charge a percentage of order value processed through Flipdish channels
    • Kiosk hardware quoted separately per terminal
    • Setup, branding and app store submission billed at onboarding

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose Flipdish if

  • You need branded ordering site and app.
  • You work on Web, iOS, Android.
  • You also want self service kiosks.
Flipdish review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is Flipdish or When I Work better?
Neither clearly leads. Flipdish starts at On request and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flipdish or When I Work?
Flipdish starts at On request and When I Work at $2.5/user/month.
Does Flipdish or When I Work run on more platforms?
Flipdish runs on Web, iOS, Android. When I Work runs on Web, Ios, Android.
What is Flipdish best used for?
Flipdish is most often used for an irish or british takeaway trying to move repeat customers off just eat and onto its own app, a franchise group that needs one ordering platform across several european countries, a quick service site adding kiosks to cut counter queues without changing its ordering stack, an operator with its own drivers who needs dispatch and customer tracking without a fleet contract. Of those, an irish or british takeaway trying to move repeat customers off just eat and onto its own app and a franchise group that needs one ordering platform across several european countries are not what When I Work is typically brought in for.
What can Flipdish do that When I Work cannot?
Flipdish covers Branded ordering site and app, Self service kiosks, Marketing and loyalty, POS and printer integration. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management.

Answered from the vendors’ own pages

Flipdish: Is Flipdish actually commission free?

No. It charges much less than a delivery marketplace, but most plans take a percentage of the order value it processes. Ask for the rate at your order volume.

When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
Flipdish: Does it replace Just Eat or Deliveroo?

It provides a direct channel alongside them. Most venues keep the marketplaces for discovery and use Flipdish for repeat customers.

When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
Flipdish: Does it work with my point of sale?

It integrates with a number of systems and, where it does not, orders can be printed or worked on a tablet.

When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
Flipdish: Which countries is it strongest in?

Ireland and the United Kingdom, with meaningful coverage across continental Europe.

When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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