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Restaurants · head to head

Flipdish vs Swiggy

Flipdish logo

Flipdish

Restaurants

Branded ordering websites, apps and self service kiosks for takeaways and restaurant groups in Europe

From
On request
Rated
-
Full reviewWebsite
Swiggy logo

Swiggy

Restaurants

Indian food delivery marketplace with Instamart quick commerce grocery built in

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Swiggy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Flipdish most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.; Swiggy restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • They diverge on capability: Flipdish covers Branded ordering site and app, Swiggy covers Food delivery marketplace.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Flipdish and Swiggy actually diverge.

Attributes where Flipdish and Swiggy differ
AttributeFlipdishSwiggy
Starting priceOn requestFree
Pricing modelquoteFree to download; delivery and platform fees per order, optional paid membership
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android, Web

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flipdish

  • Branded ordering site and app
  • Self service kiosks
  • Marketing and loyalty
  • POS and printer integration
  • Driver and delivery tracking
  • Multi site and franchise controls

Only in Swiggy

  • Food delivery marketplace
  • Instamart quick commerce
  • Swiggy One membership
  • Swiggy Dineout
  • Swiggy Genie
  • Swiggy for Business

What people use each for

The jobs each tool is most often brought in to do.

Flipdish

  • An Irish or British takeaway trying to move repeat customers off Just Eat and onto its own appnot Swiggy
  • A franchise group that needs one ordering platform across several European countriesnot Swiggy
  • A quick service site adding kiosks to cut counter queues without changing its ordering stacknot Swiggy
  • An operator with its own drivers who needs dispatch and customer tracking without a fleet contractnot Swiggy

Swiggy

  • A diner in an Indian city ordering restaurant food and wanting quick grocery top-ups in the same appnot Flipdish
  • A household comparing Swiggy One against Zomato Gold based on which platform they use morenot Flipdish
  • Someone needing same-day courier pickup and drop-off for a non-food item via Swiggy Genienot Flipdish
  • A restaurant partner using Swiggy for Business to manage online order volume and menu pricingnot Flipdish

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flipdish

  • Most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.
  • Commission free refers to the marketplaces, not to Flipdish itself, and the wording in its marketing has caused genuine confusion at renewal time.
  • The company cut staff heavily after its 2021 peak valuation and narrowed its focus, so buyers outside Ireland, the United Kingdom and core European markets get less support and fewer local integrations.
  • Kiosks require hardware purchase and physical installation per site, a capital cost that sits outside the software quote and does not scale down for small premises.
  • You still fund the discounting and advertising that moves customers away from the marketplaces, and none of that appears in the platform cost comparison.

Swiggy

  • Restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • Instamart's fast delivery promise depends on dense local dark-store coverage, so the speed and product range advertised in major metros do not extend evenly to smaller cities.
  • Delivery riders and Instamart pickers are engaged on a gig basis with earnings tied to order volume, a model that has drawn wage and working-condition scrutiny in India.
  • Swiggy One's value depends on using multiple Swiggy products regularly; a household that only orders food occasionally will rarely recoup the subscription cost.
  • As a newly public company since its 2024 IPO, Swiggy is under investor pressure to show profitability, and cost-cutting or fee changes driven by that pressure can land on riders, restaurants or diners with limited notice.

Pricing, plan by plan

Flipdish

On request
  • Flipdish$undefined/year
    • Most plans charge a percentage of order value processed through Flipdish channels
    • Kiosk hardware quoted separately per terminal
    • Setup, branding and app store submission billed at onboarding

Swiggy

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Platform fee on order total
    • Restaurant menu prices often marked up versus dine-in
  • Swiggy One$299/month
    • Delivery fee waivers across food, Instamart and Dineout orders
    • Additional discounts and offers at partner outlets
    • Also offered at a discounted annual rate

Which should you pick?

Choose Flipdish if

  • You need branded ordering site and app.
  • You work on Web, iOS, Android.
  • You also want self service kiosks.
Flipdish review

Choose Swiggy if

  • You need food delivery marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want instamart quick commerce.
Swiggy review

Questions people ask

Is Flipdish or Swiggy better?
Neither clearly leads. Flipdish starts at On request and Swiggy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flipdish or Swiggy?
Swiggy has a free tier; the other does not. Paid plans start at On request for Flipdish and Free for Swiggy.
Does Flipdish or Swiggy run on more platforms?
Flipdish runs on Web, iOS, Android. Swiggy runs on iOS, Android, Web.
Can I use Swiggy for free?
Yes. Swiggy has a free tier, so you can try it without paying. Flipdish starts at On request.
What is Flipdish best used for?
Flipdish is most often used for an irish or british takeaway trying to move repeat customers off just eat and onto its own app, a franchise group that needs one ordering platform across several european countries, a quick service site adding kiosks to cut counter queues without changing its ordering stack, an operator with its own drivers who needs dispatch and customer tracking without a fleet contract. Of those, an irish or british takeaway trying to move repeat customers off just eat and onto its own app and a franchise group that needs one ordering platform across several european countries are not what Swiggy is typically brought in for.
What can Flipdish do that Swiggy cannot?
Flipdish covers Branded ordering site and app, Self service kiosks, Marketing and loyalty, POS and printer integration. Swiggy covers Food delivery marketplace, Instamart quick commerce, Swiggy One membership, Swiggy Dineout.

Answered from the vendors’ own pages

Flipdish: Is Flipdish actually commission free?

No. It charges much less than a delivery marketplace, but most plans take a percentage of the order value it processes. Ask for the rate at your order volume.

Swiggy: Is Instamart a separate app from Swiggy?

No, Instamart quick commerce grocery delivery is built into the main Swiggy app rather than sold as a standalone download.

Flipdish: Does it replace Just Eat or Deliveroo?

It provides a direct channel alongside them. Most venues keep the marketplaces for discovery and use Flipdish for repeat customers.

Swiggy: What does Swiggy One include?

A paid membership bundling delivery fee waivers and discounts across food delivery, Instamart and Dineout dine-in bookings.

Flipdish: Does it work with my point of sale?

It integrates with a number of systems and, where it does not, orders can be printed or worked on a tablet.

Swiggy: Is Swiggy a public company?

Yes, Swiggy Limited listed on Indian stock exchanges via an IPO in 2024.

Flipdish: Which countries is it strongest in?

Ireland and the United Kingdom, with meaningful coverage across continental Europe.

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