Field Service · head to head
FieldEdge vs Kickserv
FieldEdge
Field Service
Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync
- From
- On request
- Rated
- -
Kickserv
Field Service
Job management for small home service businesses
- From
- Free
- Rated
- -
The short version
- Only Kickserv has a free tier, so it costs nothing to try first.
- Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Kickserv deliberately limited: no advanced dispatch optimisation, inventory or multi-location depth
- They diverge on capability: FieldEdge covers Dispatch board, Kickserv covers Estimates to invoices.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which FieldEdge and Kickserv actually diverge.
Identical on both: user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in FieldEdge
- Dispatch board
- QuickBooks Desktop sync
- Flat-rate pricebook
- Service agreements
- Technician mobile
- Inventory
- Xplor Pay
Only in Kickserv
- Estimates to invoices
- Calendar scheduling
- QuickBooks sync
Both cover
- Customer history
What people use each for
The jobs each tool is most often brought in to do.
FieldEdge
- An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Kickserv
- A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Kickserv
- A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Kickserv
- A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Kickserv
Kickserv
- Small service operators moving off a whiteboard and paper invoicesnot FieldEdge
- Businesses wanting estimates and invoicing without an enterprise platformnot FieldEdge
- Trades needing QuickBooks sync without manual re-entrynot FieldEdge
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
FieldEdge
- There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
- Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
- Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
- Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
- The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.
Kickserv
- Deliberately limited: no advanced dispatch optimisation, inventory or multi-location depth
- Reporting is basic compared with the larger platforms
- Growing businesses commonly outgrow it and migrate, which is a real switching cost later
- The free tier is genuinely small and most working use needs a paid plan
Pricing, plan by plan
FieldEdge
On request- Select$undefined/month
- Core dispatch, work orders and mobile
- QuickBooks sync
- Priced separately per office user and per technician
- Premier$undefined/month
- Adds service agreements and flat-rate pricebook
- Quoted on application
- Elite$undefined/month
- Adds advanced reporting and higher-tier modules
- Quoted on application
Kickserv
Free- FreeFree
- Limited users
- Core job management
Which should you pick?
Choose FieldEdge if
- You need dispatch board.
- You work on Web, iOS, Android, Windows.
- You also want quickbooks desktop sync.
Choose Kickserv if
- You need estimates to invoices.
- You want to start without paying.
- You work on Web, iOS, Android, Cloud.
- You also want calendar scheduling.
Questions people ask
- Is FieldEdge or Kickserv better?
- Neither clearly leads. FieldEdge starts at On request and Kickserv at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, FieldEdge or Kickserv?
- Kickserv has a free tier; the other does not. Paid plans start at On request for FieldEdge and Free for Kickserv.
- Does FieldEdge or Kickserv run on more platforms?
- FieldEdge runs on Web, iOS, Android, Windows. Kickserv runs on Web, iOS, Android, Cloud.
- Can I use Kickserv for free?
- Yes. Kickserv has a free tier, so you can try it without paying. FieldEdge starts at On request.
- What is FieldEdge best used for?
- FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Kickserv is typically brought in for.
- What can FieldEdge do that Kickserv cannot?
- FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements. Kickserv covers Estimates to invoices, Calendar scheduling, QuickBooks sync. Both handle Customer history.
Answered from the vendors’ own pages
FieldEdge: Who owns FieldEdge?
Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.
Kickserv: Is Kickserv free?
There is a free tier for very small use, with paid plans published above it. Most working businesses need a paid plan.
FieldEdge: Does FieldEdge work with QuickBooks Desktop?
Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.
Kickserv: Who is it for?
Small home-service operators running a handful of crews, not companies with large dispatch operations.
FieldEdge: What does FieldEdge cost?
It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.
Kickserv: Will I outgrow it?
Quite possibly. It is built for the simple end, and growing businesses commonly migrate to ServiceTitan or Jobber.
FieldEdge: Is it available outside the United States?
It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.
Related pages
Other head to heads
- FieldEdge vs Jobber
- FieldEdge vs ServiceTitan
- FieldEdge vs Housecall Pro
- FieldEdge vs Commusoft
- FieldEdge vs Vonigo
- FieldEdge vs Workiz
- FieldEdge vs Zuper
- FieldEdge vs Skedulo
- FieldEdge vs Synchroteam
- FieldEdge vs Joblogic
- FieldEdge vs AroFlo
- FieldEdge vs IFS Ultimo EAM
- FieldEdge vs Tractian
- FieldEdge vs Tradify
- FieldEdge vs ResortCleaning
- FieldEdge vs MaintainX
- FieldEdge vs Fracttal One
- Kickserv vs Jobber
- Kickserv vs ServiceTitan
- Kickserv vs Housecall Pro
- Kickserv vs Commusoft
- Kickserv vs Vonigo
- Kickserv vs Workiz
- Kickserv vs Zuper
- Kickserv vs Skedulo
- Kickserv vs Synchroteam
- Kickserv vs Joblogic
- Kickserv vs AroFlo
- Kickserv vs IFS Ultimo EAM
- Kickserv vs Tractian
- Kickserv vs Tradify
- Kickserv vs ResortCleaning
- Kickserv vs MaintainX
- Kickserv vs Fracttal One