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Field Service · head to head

Percepto vs Workiz

Percepto logo

Percepto

Field Service

Drone-in-a-box inspection with the AIM software that runs the missions and reads the results

From
On request
Rated
-
Full reviewWebsite
Workiz logo

Workiz

Field Service

Field service management for locksmiths, garage doors and small trades with built-in phone tracking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Percepto aIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.; Workiz workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • They diverge on capability: Percepto covers Drone-in-a-box base station, Workiz covers Call tracking and recording.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Percepto and Workiz actually diverge.

Attributes where Percepto and Workiz differ
AttributePerceptoWorkiz
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Percepto

  • Drone-in-a-box base station
  • Autonomous scheduled missions
  • AIM mission management
  • Optical gas imaging payload
  • Thermal and visual inspection
  • Change detection
  • Alarm-triggered response
  • Georeferenced asset history

Only in Workiz

  • Call tracking and recording
  • Scheduling and dispatch
  • Estimates and invoices
  • Online payments
  • Automations
  • Genius Leads
  • Price book
  • Service plans

What people use each for

The jobs each tool is most often brought in to do.

Percepto

  • A refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flightsnot Workiz
  • A remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveysnot Workiz
  • A utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable recordnot Workiz
  • A port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morningnot Workiz

Workiz

  • A locksmith or garage door company that buys most of its work from paid search and needs cost per booked job attributed to the phone number that rangnot Percepto
  • A five technician appliance repair firm replacing a shared Google Calendar and a paper invoice booknot Percepto
  • An operator who wants missed inbound calls flagged and followed up automatically rather than lost to a competitornot Percepto
  • A franchise group needing inventory, purchase orders and API access across several locations on one accountnot Percepto

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Percepto

  • AIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
  • Everything depends on beyond-visual-line-of-sight regulatory approval, which is strong in the United States and patchy elsewhere, so a European or Asian site may face a materially different operating envelope for the same money.
  • Pricing is a per-site annual programme covering hardware, software and support, with no published rates, so comparing it against hiring an inspection contractor requires a full proposal.
  • The base station is fixed infrastructure requiring power, connectivity and a site survey, which means a linear asset such as a pipeline needs several installations rather than one system.
  • Weather, wind limits and airspace restrictions still ground flights, so the inspection schedule an operator plans around is a best case, and manual fallback procedures still have to exist.

Workiz

  • Workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • Each plan includes only a handful of members and additional ones are billed as add-ons at a rate the company does not publish, so a ten person crew costs substantially more than the base plan figure implies.
  • Automations are capped per tier at five, ten and thirty, so a business that automates follow-ups aggressively hits the ceiling and has to upgrade for the automation count alone rather than for any feature it wants.
  • Inventory, purchase orders, equipment tracking and API access are all confined to the top Ultimate tier, which puts basic parts tracking behind the most expensive plan.
  • Card processing rates are set per account rather than published, so payment fees, which are usually the largest recurring line for a field service firm, are invisible until you are quoted.

Pricing, plan by plan

Percepto

On request
  • Percepto AIM programme$undefined/year
    • Base station and aircraft
    • AIM software subscription
    • Site survey, installation and regulatory support

Workiz

On request
  • Standard$undefined/month
    • Core scheduling, jobs, estimates, invoices and online payments
    • Five automations
    • QuickBooks Online sync
  • Pro$undefined/month
    • Everything in Standard
    • Ten automations
    • Genius Leads and Genius Scheduling
  • Ultimate$undefined/month
    • Everything in Pro
    • Thirty automations
    • Inventory management, purchase orders and equipment tracking

Which should you pick?

Choose Percepto if

  • You need drone-in-a-box base station.
  • You also want autonomous scheduled missions.
Percepto review

Choose Workiz if

  • You need call tracking and recording.
  • You work on Web, iOS, Android.
  • You also want scheduling and dispatch.
Workiz review

Questions people ask

Is Percepto or Workiz better?
Neither clearly leads. Percepto starts at On request and Workiz at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Percepto or Workiz?
Percepto starts at On request and Workiz at On request.
Does Percepto or Workiz run on more platforms?
Percepto runs on Web. Workiz runs on Web, iOS, Android.
What is Percepto best used for?
Percepto is most often used for a refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flights, a remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveys, a utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable record, a port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morning. Of those, a refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flights and a remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveys are not what Workiz is typically brought in for.
What can Percepto do that Workiz cannot?
Percepto covers Drone-in-a-box base station, Autonomous scheduled missions, AIM mission management, Optical gas imaging payload. Workiz covers Call tracking and recording, Scheduling and dispatch, Estimates and invoices, Online payments.

Answered from the vendors’ own pages

Percepto: Can I use Percepto AIM with drones I already own?

No. The system is designed around Percepto's own aircraft and base station.

Workiz: How much does Workiz cost?

Workiz no longer publishes plan prices on its own site. Tiers are Standard, Pro and Ultimate, and pricing now comes from a quote or trial signup.

Percepto: Do I need a pilot on site?

Not in jurisdictions where beyond-visual-line-of-sight operation is approved. Confirm the approval position for your country before committing.

Workiz: Are extra users included?

No. Each plan includes a set number of members and additional members are charged as add-ons at a rate that is not published.

Percepto: What does it cost?

Percepto does not publish pricing. Expect an annual per-site programme covering hardware, the AIM subscription and support.

Workiz: Does it do call tracking?

Yes, and this is its strongest feature. Inbound calls are recorded and attributed to the marketing source, which is unusual in field service software.

Percepto: Can it detect gas leaks?

Yes, with an optical gas imaging payload, which is one of the main reasons oil and gas operators buy it.

Workiz: When do I need the Ultimate plan?

If you need inventory, purchase orders, equipment tracking or API access, which are not available on Standard or Pro.

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