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Restaurants · head to head

Epos Now vs Uber Eats

Epos Now logo

Epos Now

Restaurants

Cloud point of sale for hospitality and retail sold with hardware finance and attached payment processing

From
On request
Rated
-
Full reviewWebsite
Uber Eats logo

Uber Eats

Restaurants

Global food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epos Now hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • They diverge on capability: Epos Now covers Cloud till software, Uber Eats covers Global reach.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Epos Now and Uber Eats actually diverge.

Attributes where Epos Now and Uber Eats differ
AttributeEpos NowUber Eats
Starting priceOn request$15/order
Pricing modelquotetransaction
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android
FoundedUnknown2014

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epos Now

  • Cloud till software
  • Hardware bundles
  • Integrated payments
  • AppStore add ons
  • Stock and product management
  • Multi site reporting

Only in Uber Eats

  • Global reach
  • Delivery network
  • Order management
  • Promotional tools
  • Analytics
  • Customer reviews
  • Toast
  • Square

What people use each for

The jobs each tool is most often brought in to do.

Epos Now

  • A single site cafe or bar wanting a low upfront cost till system installed quicklynot Uber Eats
  • An independent needing basic stock, staff and sales reporting without an implementation projectnot Uber Eats
  • An operator running both a small retail line and a food offer on one systemnot Uber Eats
  • A business replacing a mechanical till that has no reporting or remote access at allnot Uber Eats

Uber Eats

  • Point of Salenot Epos Now
  • Order Managementnot Epos Now
  • Inventory Controlnot Epos Now
  • Staff Schedulingnot Epos Now

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epos Now

  • Hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • Software, hardware finance and card processing are three separate agreements with different notice periods, which makes a clean exit difficult and is the source of most published complaints.
  • The vendor makes its margin on payment processing, so the low advertised software price is offset by a card rate that costs far more across a year of trading.
  • Sales is telesales led and buyers report pressure to sign quickly, which is a poor fit for a decision involving multi year finance commitments.
  • Useful capability is spread across paid add ons in the application store, so the functional system a restaurant actually needs costs considerably more than the entry subscription.

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Pricing, plan by plan

Epos Now

On request
  • Epos Now$undefined/year
    • Software subscription quoted per till
    • Hardware frequently supplied under a separate finance or lease agreement
    • Card processing contracted separately and priced by negotiated rate

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Which should you pick?

Choose Epos Now if

  • You need cloud till software.
  • You work on Web, iOS, Android, Windows.
  • You also want hardware bundles.
Epos Now review

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.
Uber Eats review

Questions people ask

Is Epos Now or Uber Eats better?
Neither clearly leads. Epos Now starts at On request and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epos Now or Uber Eats?
Epos Now starts at On request and Uber Eats at $15/order.
Does Epos Now or Uber Eats run on more platforms?
Epos Now runs on Web, iOS, Android, Windows. Uber Eats runs on Web, iOS, Android.
What is Epos Now best used for?
Epos Now is most often used for a single site cafe or bar wanting a low upfront cost till system installed quickly, an independent needing basic stock, staff and sales reporting without an implementation project, an operator running both a small retail line and a food offer on one system, a business replacing a mechanical till that has no reporting or remote access at all. Of those, a single site cafe or bar wanting a low upfront cost till system installed quickly and an independent needing basic stock, staff and sales reporting without an implementation project are not what Uber Eats is typically brought in for.
What can Epos Now do that Uber Eats cannot?
Epos Now covers Cloud till software, Hardware bundles, Integrated payments, AppStore add ons. Uber Eats covers Global reach, Delivery network, Order management, Promotional tools.

Answered from the vendors’ own pages

Epos Now: Is the hardware bought or leased?

Frequently financed through a third party agreement rather than bought outright. Ask explicitly which it is and read the term before signing.

Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Epos Now: Can I cancel the software and keep trading?

You can stop the subscription, but a separate hardware finance agreement continues to its own end date, and processing is contracted separately again.

Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Epos Now: Do I have to use their card processing?

It is the commercial basis of the pricing. Using another acquirer, where permitted, changes the software quote.

Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source
Epos Now: Is it suitable for a busy full service restaurant?

It handles straightforward hospitality service. Complex coursing, large table management and high volume kitchens are better served by restaurant specific systems.

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