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Restaurants · head to head

DoorDash vs Epos Now

DoorDash logo

DoorDash

Restaurants

Food delivery marketplace for restaurants

From
$15/order
Rated
-
Full reviewWebsite
Epos Now logo

Epos Now

Restaurants

Cloud point of sale for hospitality and retail sold with hardware finance and attached payment processing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DoorDash commission rates reach 30% on Premier plan, limiting restaurant profitability; Epos Now hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • They diverge on capability: DoorDash covers Delivery logistics, Epos Now covers Cloud till software.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DoorDash and Epos Now actually diverge.

Attributes where DoorDash and Epos Now differ
AttributeDoorDashEpos Now
Starting price$15/orderOn request
Pricing modeltransactionquote
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Windows
Founded2013Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DoorDash

  • Delivery logistics
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Menu management
  • Toast
  • Square

Only in Epos Now

  • Cloud till software
  • Hardware bundles
  • Integrated payments
  • AppStore add ons
  • Stock and product management
  • Multi site reporting

What people use each for

The jobs each tool is most often brought in to do.

DoorDash

  • Point of Salenot Epos Now
  • Order Managementnot Epos Now
  • Inventory Controlnot Epos Now
  • Staff Schedulingnot Epos Now

Epos Now

  • A single site cafe or bar wanting a low upfront cost till system installed quicklynot DoorDash
  • An independent needing basic stock, staff and sales reporting without an implementation projectnot DoorDash
  • An operator running both a small retail line and a food offer on one systemnot DoorDash
  • A business replacing a mechanical till that has no reporting or remote access at allnot DoorDash

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DoorDash

  • Commission rates reach 30% on Premier plan, limiting restaurant profitability
  • Algorithm-driven order routing can disadvantage restaurants without premium plans
  • Limited control over delivery logistics and delivery time estimates

Epos Now

  • Hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • Software, hardware finance and card processing are three separate agreements with different notice periods, which makes a clean exit difficult and is the source of most published complaints.
  • The vendor makes its margin on payment processing, so the low advertised software price is offset by a card rate that costs far more across a year of trading.
  • Sales is telesales led and buyers report pressure to sign quickly, which is a poor fit for a decision involving multi year finance commitments.
  • Useful capability is spread across paid add ons in the application store, so the functional system a restaurant actually needs costs considerably more than the entry subscription.

Pricing, plan by plan

DoorDash

$15/order
  • Basic$15/percent
    • Delivery
    • Pickup
    • Lower visibility
  • Plus$25/percent
    • DashPass visibility
    • Marketing
  • Premier$30/percent
    • Highest visibility
    • Premium support

Epos Now

On request
  • Epos Now$undefined/year
    • Software subscription quoted per till
    • Hardware frequently supplied under a separate finance or lease agreement
    • Card processing contracted separately and priced by negotiated rate

Which should you pick?

Choose DoorDash if

  • You need delivery logistics.
  • You work on Web, iOS, Android.
  • You also want order management.
DoorDash review

Choose Epos Now if

  • You need cloud till software.
  • You work on Web, iOS, Android, Windows.
  • You also want hardware bundles.
Epos Now review

Questions people ask

Is DoorDash or Epos Now better?
Neither clearly leads. DoorDash starts at $15/order and Epos Now at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DoorDash or Epos Now?
DoorDash starts at $15/order and Epos Now at On request.
Does DoorDash or Epos Now run on more platforms?
DoorDash runs on Web, iOS, Android. Epos Now runs on Web, iOS, Android, Windows.
What is DoorDash best used for?
DoorDash is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Epos Now is typically brought in for.
What can DoorDash do that Epos Now cannot?
DoorDash covers Delivery logistics, Order management, Customer reach, Marketing tools. Epos Now covers Cloud till software, Hardware bundles, Integrated payments, AppStore add ons.

Answered from the vendors’ own pages

DoorDash: What commission rates does DoorDash charge restaurants?

DoorDash offers three plans with commission rates: Basic at 15%, Plus for DashPass customers, and Premier at 30%. Pickup orders carry 6% commission across all plans.

Source
Epos Now: Is the hardware bought or leased?

Frequently financed through a third party agreement rather than bought outright. Ask explicitly which it is and read the term before signing.

DoorDash: Does DoorDash charge activation fees?

No, DoorDash offers $0 activation fees for all restaurants joining their delivery platform.

Source
Epos Now: Can I cancel the software and keep trading?

You can stop the subscription, but a separate hardware finance agreement continues to its own end date, and processing is contracted separately again.

DoorDash: What is DashPass?

DashPass is DoorDash's customer subscription service that provides discounted delivery fees, reduced service fees, and exclusive deals for subscribers.

Source
Epos Now: Do I have to use their card processing?

It is the commercial basis of the pricing. Using another acquirer, where permitted, changes the software quote.

Epos Now: Is it suitable for a busy full service restaurant?

It handles straightforward hospitality service. Complex coursing, large table management and high volume kitchens are better served by restaurant specific systems.

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