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Automotive · head to head

Tekmetric vs Vroom

Tekmetric logo

Tekmetric

Automotive

Complete shop management for independent shops

From
$179/month
Rated
-
Full reviewWebsite
Vroom logo

Vroom

Automotive

Online used car marketplace with delivery

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Tekmetric every price is per shop, and each additional location needs its own plan subscription; Vroom vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses
  • They diverge on capability: Tekmetric covers Work order management, Vroom covers Online marketplace.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Tekmetric and Vroom actually diverge.

Attributes where Tekmetric and Vroom differ
AttributeTekmetricVroom
Starting price$179/monthOn request
Pricing modelsubscriptiontransaction
Founded20162013

Identical on both: free tier (No), platforms (Web, Mobile, App), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tekmetric

  • Work order management
  • Customer management
  • Scheduling system
  • Estimating tools
  • Invoicing
  • Customer portal
  • Mobile application
  • Email services

Only in Vroom

  • Online marketplace
  • Vehicle listing
  • Buyer financing
  • Home delivery
  • Mobile inspection
  • Price transparency
  • Title service
  • Finance providers

Both cover

  • Vehicle history
  • Payment processors
  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Tekmetric

  • Shop management for independent auto repair shops: repair orders, estimates and invoicingnot Vroom
  • Digital vehicle inspections shared with customersnot Vroom
  • Managing parts inventory, vendors and technician job clocksnot Vroom

Vroom

  • Dealership Managementnot Tekmetric
  • Service Schedulingnot Tekmetric
  • Inventory Managementnot Tekmetric
  • Sales Operationsnot Tekmetric
  • Customer Relationshipnot Tekmetric

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tekmetric

  • Every price is per shop, and each additional location needs its own plan subscription
  • Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
  • The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
  • Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
  • Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
  • The Tire Suite add-on costs an extra $39 per month per shop
  • The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
  • The discounted rates such as $179 per month require annual billing

Vroom

  • Vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses

Pricing, plan by plan

Tekmetric

$179/month
  • Start$199/month
    • Inventory management
    • Digital vehicle inspections
    • Smart jobs
  • Grow$349/month
    • All Start features
    • Labor guide
    • Maintenance schedule
  • Scale$439/month
    • All Grow features
    • Two-way texting
    • Real-time shop dashboard
  • Enterprise$null/month
    • Custom pricing
    • Integrated payments
    • Dedicated account manager

Vroom

On request
  • Seller Standard$undefined/transaction
    • Vehicle listing
    • Buyer connection
    • Title handling
  • Buyer ExperienceFree
    • Free listings
    • Bidding access
    • Saved searches

Which should you pick?

Choose Tekmetric if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer management.
Tekmetric review

Choose Vroom if

  • You need online marketplace.
  • You work on Web, Mobile, App.
  • You also want vehicle listing.
Vroom review

Questions people ask

Is Tekmetric or Vroom better?
Neither clearly leads. Tekmetric starts at $179/month and Vroom at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tekmetric or Vroom?
Tekmetric starts at $179/month and Vroom at On request.
Does Tekmetric or Vroom run on more platforms?
Both run on Web, Mobile, App, so platform support will not decide this one for you.
What is Tekmetric best used for?
Tekmetric is most often used for shop management for independent auto repair shops: repair orders, estimates and invoicing, digital vehicle inspections shared with customers, managing parts inventory, vendors and technician job clocks. Of those, shop management for independent auto repair shops: repair orders, estimates and invoicing and digital vehicle inspections shared with customers are not what Vroom is typically brought in for.
What can Tekmetric do that Vroom cannot?
Tekmetric covers Work order management, Customer management, Scheduling system, Estimating tools. Vroom covers Online marketplace, Vehicle listing, Buyer financing, Home delivery. Both handle Vehicle history, Payment processors, Mobile apps, SSL encryption.

Answered from the vendors’ own pages

Tekmetric: Are there per-user fees?

No, Tekmetric charges per shop, not per user. All plans include unlimited users, unlimited repair orders (ROs), unlimited support, and no hidden fees.

Source
Tekmetric: Can I pay annually?

Yes, Tekmetric offers both month-to-month and annual subscriptions. Annual billing typically provides savings, and there are no long-term contracts required.

Source
Tekmetric: What add-ons are available?

Tekmetric offers Multi-Shop Management ($70/month per shop), Tire Suite ($39/month per shop), Marketing ($345/month per shop), and Integrated Payments (included in Enterprise plan).

Source
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