Softwr

Automotive · head to head

Cars.com vs Vroom

Cars.com logo

Cars.com

Automotive

Your trusted automotive marketplace

From
$299/month
Rated
-
Vroom logo

Vroom

Automotive

Online used car marketplace with delivery

From
On request
Rated
-

The short version

  • Each has a real cost: Cars.com cars.com charges shoppers nothing; it is a free listings site monetised via dealer advertising, per the 31 Dec 2020 archive capture; Vroom vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses
  • They diverge on capability: Cars.com covers Marketplace access, Vroom covers Online marketplace.

Where they differ

Only the attributes on which Cars.com and Vroom actually diverge.

Attributes where Cars.com and Vroom differ
AttributeCars.comVroom
Starting price$299/monthOn request
Pricing modelsubscriptiontransaction
Founded19982013

Identical on both: free tier (No), platforms (Web, Mobile, App), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cars.com

  • Marketplace access
  • Lead generation
  • Dealer profile
  • Performance tracking
  • Mobile responsive
  • Photo and video gallery
  • Consumer research tools
  • CRM systems

Only in Vroom

  • Online marketplace
  • Buyer financing
  • Home delivery
  • Vehicle history
  • Mobile inspection
  • Price transparency
  • Title service
  • Finance providers

Both cover

  • Vehicle listing
  • Mobile apps
  • SSL encryption
  • Secure authentication
  • Data protection
  • Privacy standards

What people use each for

The jobs each tool is most often brought in to do.

Cars.com

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Vroom

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cars.com

  • Cars.com charges shoppers nothing; it is a free listings site monetised via dealer advertising, per the 31 Dec 2020 archive capture

Vroom

  • Vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses

Pricing, plan by plan

Cars.com

$299/month
  • Basic$299/month
    • Vehicle listings
    • Marketplace visibility
    • Basic lead management
  • Standard$699/month
    • Everything in Basic
    • Advanced lead tools
    • CRM integration
  • Premium$1199/month
    • Everything in Standard
    • Priority placement
    • Marketing support

Vroom

On request
  • Seller Standard$undefined/transaction
    • Vehicle listing
    • Buyer connection
    • Title handling
  • Buyer ExperienceFree
    • Free listings
    • Bidding access
    • Saved searches

Which should you pick?

Choose Cars.com if

  • You need marketplace access.
  • You work on Web, Mobile, App.
  • You also want lead generation.

Choose Vroom if

  • You need online marketplace.
  • You work on Web, Mobile, App.
  • You also want buyer financing.

Questions people ask

Is Cars.com or Vroom better?
Neither clearly leads. Cars.com starts at $299/month and Vroom at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cars.com or Vroom?
Cars.com starts at $299/month and Vroom at On request.
Does Cars.com or Vroom run on more platforms?
Both run on Web, Mobile, App, so platform support will not decide this one for you.
What is Cars.com best used for?
Cars.com is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Cars.com do that Vroom cannot?
Cars.com covers Marketplace access, Lead generation, Dealer profile, Performance tracking. Vroom covers Online marketplace, Buyer financing, Home delivery, Vehicle history. Both handle Vehicle listing, Mobile apps, SSL encryption, Secure authentication.

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