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Software · head to head

CARFAX for Dealers vs ProDemand

CARFAX for Dealers logo

CARFAX for Dealers

Software

Show them the CARFAX

From
On request
Rated
-
ProDemand logo

ProDemand

Software

Shop management for collision and mechanical repair

From
$149/month
Rated
-

The short version

  • Each has a real cost: CARFAX for Dealers the App Store listing (publisher CARFAX, Inc.) states the app requires an existing CARFAX for Dealers business account login, so it cannot be evaluated or purchased as a standalone app without a separate commercial dealer contract already in place.; ProDemand the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • They diverge on capability: CARFAX for Dealers covers Vehicle history reports, ProDemand covers Work order management.

Where they differ

Only the attributes on which CARFAX for Dealers and ProDemand actually diverge.

Attributes where CARFAX for Dealers and ProDemand differ
AttributeCARFAX for DealersProDemand
Starting priceOn request$149/month
PlatformsWeb, Mobile, ApiWeb, Mobile, App
Founded19842000

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CARFAX for Dealers

  • Vehicle history reports
  • Service history
  • Accident history
  • 1-Owner finder
  • CARFAX listings
  • Service retention
  • Dealer website tools
  • Customer leads

Only in ProDemand

  • Work order management
  • Estimating tools
  • Customer portal
  • Parts ordering
  • Scheduling
  • Reporting and analytics
  • Mobile application
  • Customer communication

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CARFAX for Dealers

  • Vehicle historynot ProDemand
  • Customer trustnot ProDemand
  • Inventory merchandisingnot ProDemand
  • Service retentionnot ProDemand
  • Lead generationnot ProDemand

ProDemand

  • Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot CARFAX for Dealers
  • Building repair estimates from labour times and parts pricingnot CARFAX for Dealers
  • Searching real world fixes contributed from repair order datanot CARFAX for Dealers

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CARFAX for Dealers

  • The App Store listing (publisher CARFAX, Inc.) states the app requires an existing CARFAX for Dealers business account login, so it cannot be evaluated or purchased as a standalone app without a separate commercial dealer contract already in place.

ProDemand

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront

Pricing, plan by plan

CARFAX for Dealers

On request
  • Basic$undefined/month
    • Vehicle history reports
    • Inventory listings
    • Dealer website badge
  • Advantage$undefined/month
    • Everything in Basic
    • CARFAX Hot Listings
    • Service retention tools
  • Advantage Plus$undefined/month
    • Everything in Advantage
    • Snap report
    • 1-owner leads

ProDemand

$149/month
  • Essentials$149/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$299/month
    • Everything in Essentials
    • Advanced reporting
    • Multi-location
  • Enterprise$499/month
    • Everything in Professional
    • Custom integration
    • Dedicated support

Which should you pick?

Choose CARFAX for Dealers if

  • You need vehicle history reports.
  • You work on Web, Mobile, Api.
  • You also want service history.

Choose ProDemand if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want estimating tools.

Questions people ask

Is CARFAX for Dealers or ProDemand better?
Neither clearly leads. CARFAX for Dealers starts at On request and ProDemand at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CARFAX for Dealers or ProDemand?
CARFAX for Dealers starts at On request and ProDemand at $149/month.
Does CARFAX for Dealers or ProDemand run on more platforms?
CARFAX for Dealers runs on Web, Mobile, Api. ProDemand runs on Web, Mobile, App.
What is CARFAX for Dealers best used for?
CARFAX for Dealers is most often used for vehicle history, customer trust, inventory merchandising, service retention. Of those, vehicle history and customer trust are not what ProDemand is typically brought in for.
What can CARFAX for Dealers do that ProDemand cannot?
CARFAX for Dealers covers Vehicle history reports, Service history, Accident history, 1-Owner finder. ProDemand covers Work order management, Estimating tools, Customer portal, Parts ordering. Both handle Data encryption.

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