Softwr

Insurance · head to head

Duck Creek vs Epicor DMS

Duck Creek logo

Duck Creek

Insurance

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite
Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; Epicor DMS pricing is not publicly available and requires custom quotes
  • They diverge on capability: Duck Creek covers Policy administration, Epicor DMS covers Sales desking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Duck Creek and Epicor DMS actually diverge.

Attributes where Duck Creek and Epicor DMS differ
AttributeDuck CreekEpicor DMS
PlatformsWebCloud, On-Premise, Hybrid
CategoryInsuranceAutomotive
Founded20031999

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Both cover

  • SOC2
  • Data encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek

  • Policy administrationnot Epicor DMS
  • Claims managementnot Epicor DMS
  • Rating and billingnot Epicor DMS
  • Underwriting automationnot Epicor DMS
  • Enterprise insurance operationsnot Epicor DMS

Epicor DMS

  • Dealership Managementnot Duck Creek
  • Service Schedulingnot Duck Creek
  • Inventory Managementnot Duck Creek
  • Sales Operationsnot Duck Creek
  • Customer Relationshipnot Duck Creek

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Pricing, plan by plan

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Which should you pick?

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Questions people ask

Is Duck Creek or Epicor DMS better?
Neither clearly leads. Duck Creek starts at On request and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek or Epicor DMS?
Duck Creek starts at On request and Epicor DMS at On request.
Does Duck Creek or Epicor DMS run on more platforms?
Duck Creek runs on Web. Epicor DMS runs on Cloud, On-Premise, Hybrid.
What is Duck Creek best used for?
Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, policy administration and claims management are not what Epicor DMS is typically brought in for.
What can Duck Creek do that Epicor DMS cannot?
Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Both handle SOC2, Data encryption, Cloud deployment.

Answered from the vendors’ own pages

Duck Creek: How does Duck Creek pricing work?

Duck Creek does not publicly disclose specific pricing plans, costs, or tiers. The company directs interested parties to contact their sales team directly, as solutions are customized for individual clients.

Source
Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Duck Creek: What Duck Creek products require pricing discussions?

Duck Creek's Intelligent Core platform (Policy, Rating, Billing, Claims) and Agentic AI Platform pricing depends on factors such as company size, deployment model (cloud vs. on-premise), implementation scope, and specific modules required.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Duck Creek: How do I get a quote from Duck Creek?

Duck Creek directs prospects to contact their sales team through a 'Talk with an Expert' button or the contact form at their website. They require direct sales engagement for pricing discussions.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
Share

Related pages

More on Duck Creek

More on Epicor DMS

Keep looking

Other head to heads