Software · head to head
Duck Creek vs Guidewire InsuranceNow
Guidewire InsuranceNow
Software
Cloud platform for modern insurance operations
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; Guidewire InsuranceNow pricing is not published; sold by quote through a sales process
- They diverge on capability: Duck Creek covers Digital customer portal, Guidewire InsuranceNow covers Customer portal.
Where they differ
Only the attributes on which Duck Creek and Guidewire InsuranceNow actually diverge.
| Attribute | Duck Creek | Guidewire InsuranceNow |
|---|
Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown), founded (2003).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Duck Creek
- Digital customer portal
- Mobile app
- AI-powered workflows
- Real-time reporting
- Workday
- Ios support
- Android support
- English language support
Only in Guidewire InsuranceNow
- Customer portal
- Digital underwriting
- Mobile capabilities
- Real-time analytics
- Adobe Experience Manager
- Microsoft Dynamics
- Slack
- Role-based access
Both cover
- Policy administration
- Claims management
- Billing
- Document management
- Salesforce
- ServiceNow
- Third-party APIs
- SOC2
- ISO27001
- Data encryption
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Duck Creek
- Policy administration
- Claims management
- Rating and billingnot Guidewire InsuranceNow
- Underwriting automationnot Guidewire InsuranceNow
- Enterprise insurance operationsnot Guidewire InsuranceNow
Guidewire InsuranceNow
- Policy administration
- Claims management
- Rapid implementation for regional and super-regional insurersnot Duck Creek
- Cost reduction and operational efficiencynot Duck Creek
Both are used for policy administration, claims management, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Duck Creek
- Pricing is not published; sold by quote through a sales process
- Cloud-only deployment; no on-premises option
Guidewire InsuranceNow
- Pricing is not published; sold by quote through a sales process
- Cloud-only deployment; no on-premises option
Pricing, plan by plan
Duck Creek
On requestNo published plan breakdown. See the Duck Creek review.
Guidewire InsuranceNow
On requestNo published plan breakdown. See the Guidewire InsuranceNow review.
Which should you pick?
Choose Guidewire InsuranceNow if
- You need customer portal.
- You also want digital underwriting.
Questions people ask
- Is Duck Creek or Guidewire InsuranceNow better?
- Neither clearly leads. Duck Creek starts at On request and Guidewire InsuranceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Duck Creek or Guidewire InsuranceNow?
- Duck Creek starts at On request and Guidewire InsuranceNow at On request.
- Does Duck Creek or Guidewire InsuranceNow run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Duck Creek best used for?
- Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, rating and billing and underwriting automation are not what Guidewire InsuranceNow is typically brought in for.
- What can Duck Creek do that Guidewire InsuranceNow cannot?
- Duck Creek covers Digital customer portal, Mobile app, AI-powered workflows, Real-time reporting. Guidewire InsuranceNow covers Customer portal, Digital underwriting, Mobile capabilities, Real-time analytics. Both handle Policy administration, Claims management, Billing, Document management.