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Automotive · head to head

Epicor DMS vs Guidewire ClaimCenter

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
Guidewire ClaimCenter logo

Guidewire ClaimCenter

Insurance

Modern claims management for P&C insurers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; Guidewire ClaimCenter enterprise pricing not published; requires demo request and sales consultation
  • They diverge on capability: Epicor DMS covers Sales desking, Guidewire ClaimCenter covers Claims intake.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor DMS and Guidewire ClaimCenter actually diverge.

Attributes where Epicor DMS and Guidewire ClaimCenter differ
AttributeEpicor DMSGuidewire ClaimCenter
PlatformsCloud, On-Premise, HybridWeb
CategoryAutomotiveInsurance
Founded19992001

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in Guidewire ClaimCenter

  • Claims intake
  • Claims assignment
  • Investigation management
  • Reserve management
  • Payment processing
  • Fraud detection
  • Litigation management
  • SIU workflows

Both cover

  • SOC2
  • Data encryption
  • Role-based access
  • Cloud deployment
  • On-premise deployment

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Managementnot Guidewire ClaimCenter
  • Service Schedulingnot Guidewire ClaimCenter
  • Inventory Managementnot Guidewire ClaimCenter
  • Sales Operationsnot Guidewire ClaimCenter
  • Customer Relationshipnot Guidewire ClaimCenter

Guidewire ClaimCenter

  • Claims managementnot Epicor DMS
  • Claims processing and automationnot Epicor DMS
  • Fraud detectionnot Epicor DMS
  • Workflow orchestrationnot Epicor DMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Guidewire ClaimCenter

  • Enterprise pricing not published; requires demo request and sales consultation

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Guidewire ClaimCenter

On request

No published plan breakdown. See the Guidewire ClaimCenter review.

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose Guidewire ClaimCenter if

  • You need claims intake.
  • You also want claims assignment.
Guidewire ClaimCenter review

Questions people ask

Is Epicor DMS or Guidewire ClaimCenter better?
Neither clearly leads. Epicor DMS starts at On request and Guidewire ClaimCenter at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or Guidewire ClaimCenter?
Epicor DMS starts at On request and Guidewire ClaimCenter at On request.
Does Epicor DMS or Guidewire ClaimCenter run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. Guidewire ClaimCenter runs on Web.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Guidewire ClaimCenter is typically brought in for.
What can Epicor DMS do that Guidewire ClaimCenter cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Guidewire ClaimCenter covers Claims intake, Claims assignment, Investigation management, Reserve management. Both handle SOC2, Data encryption, Role-based access, Cloud deployment.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Guidewire ClaimCenter: How much does Guidewire ClaimCenter cost?

Guidewire ClaimCenter does not publish pricing on their product page. The product uses a custom enterprise pricing model that requires direct contact with sales and a demo request.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Guidewire ClaimCenter: How can I get pricing for Guidewire ClaimCenter?

Contact Guidewire through their Request a Demo button or Contact Us link on the product page to discuss custom pricing based on your organization's needs.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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