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Insurance · head to head

Duck Creek Policy vs Epicor DMS

Duck Creek Policy logo

Duck Creek Policy

Insurance

Flexible policy administration for modern insurers

From
On request
Rated
-
Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-

The short version

  • Each has a real cost: Duck Creek Policy no pricing published on vendor website; enterprise solution requires custom engagement; Epicor DMS pricing is not publicly available and requires custom quotes
  • They diverge on capability: Duck Creek Policy covers Policy lifecycle management, Epicor DMS covers Sales desking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Duck Creek Policy and Epicor DMS actually diverge.

Attributes where Duck Creek Policy and Epicor DMS differ
AttributeDuck Creek PolicyEpicor DMS
PlatformsWebCloud, On-Premise, Hybrid
CategoryInsuranceAutomotive
Founded20001999

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek Policy

  • Policy lifecycle management
  • Product configuration
  • Rating engine
  • Underwriting workbench
  • Forms management
  • Billing integration
  • Multi-line support
  • Real-time quoting

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Both cover

  • SOC2
  • Data encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek Policy

  • Policy administrationnot Epicor DMS
  • Underwriting workflowsnot Epicor DMS
  • Rating and pricingnot Epicor DMS
  • Claims managementnot Epicor DMS
  • Billing operationsnot Epicor DMS

Epicor DMS

  • Dealership Managementnot Duck Creek Policy
  • Service Schedulingnot Duck Creek Policy
  • Inventory Managementnot Duck Creek Policy
  • Sales Operationsnot Duck Creek Policy
  • Customer Relationshipnot Duck Creek Policy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek Policy

  • No pricing published on vendor website; enterprise solution requires custom engagement
  • Modular product architecture means customers can mix/match components, making standard pricing impossible

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Pricing, plan by plan

Duck Creek Policy

On request

No published plan breakdown. See the Duck Creek Policy review.

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Which should you pick?

Choose Duck Creek Policy if

  • You need policy lifecycle management.
  • You also want product configuration.

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.

Questions people ask

Is Duck Creek Policy or Epicor DMS better?
Neither clearly leads. Duck Creek Policy starts at On request and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek Policy or Epicor DMS?
Duck Creek Policy starts at On request and Epicor DMS at On request.
Does Duck Creek Policy or Epicor DMS run on more platforms?
Duck Creek Policy runs on Web. Epicor DMS runs on Cloud, On-Premise, Hybrid.
What is Duck Creek Policy best used for?
Duck Creek Policy is most often used for policy administration, underwriting workflows, rating and pricing, claims management. Of those, policy administration and underwriting workflows are not what Epicor DMS is typically brought in for.
What can Duck Creek Policy do that Epicor DMS cannot?
Duck Creek Policy covers Policy lifecycle management, Product configuration, Rating engine, Underwriting workbench. Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Both handle SOC2, Data encryption, Cloud deployment.

Answered from the vendors’ own pages

Duck Creek Policy: How much does Duck Creek Policy cost?

Duck Creek does not publish pricing. Policy is an enterprise solution for insurance carriers where implementation scope, data migration complexity, and customization requirements determine total cost of ownership. Interested prospects must contact Duck Creek's sales team through their 'Talk to Sales' call-to-action.

Source
Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Duck Creek Policy: Is Duck Creek Policy a modular system?

Yes, customers can adopt Duck Creek products individually (Policy, Rating, Billing, Claims, etc.) or in combination. This modularity means pricing varies based on which products and integration depth customers require.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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