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Automotive · head to head

CDK Global vs Duck Creek

CDK Global logo

CDK Global

Automotive

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite
Duck Creek logo

Duck Creek

Insurance

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CDK Global no pricing information is published on the website; Duck Creek pricing is not published; sold by quote through a sales process
  • They diverge on capability: CDK Global covers Dealer Management System, Duck Creek covers Policy administration.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CDK Global and Duck Creek actually diverge.

Attributes where CDK Global and Duck Creek differ
AttributeCDK GlobalDuck Creek
PlatformsWeb, Desktop, ApiWeb
CategoryAutomotiveInsurance
Founded20142003

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Both cover

  • SOC2
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CDK Global

  • Dealership operationsnot Duck Creek
  • Sales managementnot Duck Creek
  • Service departmentnot Duck Creek
  • Parts managementnot Duck Creek
  • Financial reportingnot Duck Creek

Duck Creek

  • Policy administrationnot CDK Global
  • Claims managementnot CDK Global
  • Rating and billingnot CDK Global
  • Underwriting automationnot CDK Global
  • Enterprise insurance operationsnot CDK Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CDK Global

  • No pricing information is published on the website
  • Pricing model is not disclosed; buyers must contact sales directly

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Pricing, plan by plan

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Which should you pick?

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Questions people ask

Is CDK Global or Duck Creek better?
Neither clearly leads. CDK Global starts at On request and Duck Creek at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CDK Global or Duck Creek?
CDK Global starts at On request and Duck Creek at On request.
Does CDK Global or Duck Creek run on more platforms?
CDK Global runs on Web, Desktop, Api. Duck Creek runs on Web.
What is CDK Global best used for?
CDK Global is most often used for dealership operations, sales management, service department, parts management. Of those, dealership operations and sales management are not what Duck Creek is typically brought in for.
What can CDK Global do that Duck Creek cannot?
CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Both handle SOC2, Data encryption.

Answered from the vendors’ own pages

CDK Global: How much does CDK Global cost?

CDK Global does not publish pricing on its website. The vendor requires customers to contact their sales team directly at 833.620.2129 or through their contact form to obtain quotes.

Source
Duck Creek: How does Duck Creek pricing work?

Duck Creek does not publicly disclose specific pricing plans, costs, or tiers. The company directs interested parties to contact their sales team directly, as solutions are customized for individual clients.

Source
CDK Global: What is CDK Global's pricing model?

The pricing model is not disclosed. CDK Global directs all pricing inquiries to their sales team, suggesting a custom quote or negotiated pricing structure.

Source
Duck Creek: What Duck Creek products require pricing discussions?

Duck Creek's Intelligent Core platform (Policy, Rating, Billing, Claims) and Agentic AI Platform pricing depends on factors such as company size, deployment model (cloud vs. on-premise), implementation scope, and specific modules required.

Source
CDK Global: Is there a free trial available?

No information about free trials is provided on CDK Global's website.

Source
Duck Creek: How do I get a quote from Duck Creek?

Duck Creek directs prospects to contact their sales team through a 'Talk with an Expert' button or the contact form at their website. They require direct sales engagement for pricing discussions.

Source
CDK Global: Who should I contact for pricing information?

Contact CDK Global's sales team at 833.620.2129 or 847.397.1700, or visit their Contact Us page to request pricing information.

Source
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