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Software · head to head

AgencyZoom vs Duck Creek

AgencyZoom logo

AgencyZoom

Software

Unified agency management and brokerage platform

From
$249/month
Rated
-
Full reviewWebsite
Duck Creek logo

Duck Creek

Software

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AgencyZoom starts at $149 a month for independent agencies, rising to $349 for the Pro tier; Duck Creek pricing is not published; sold by quote through a sales process
  • They diverge on capability: AgencyZoom covers Policy management, Duck Creek covers Policy administration.

Where they differ

Only the attributes on which AgencyZoom and Duck Creek actually diverge.

Attributes where AgencyZoom and Duck Creek differ
AttributeAgencyZoomDuck Creek
Starting price$249/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb
Founded20092003

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AgencyZoom

  • Policy management
  • Integrated accounting
  • Client management
  • Reporting
  • Carrier downloads
  • Client portal
  • QuickBooks
  • Carrier APIs

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • AI-powered workflows
  • Real-time reporting
  • Salesforce
  • Workday

Both cover

  • Document management
  • Mobile app
  • Data encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

AgencyZoom

  • Lead management and prospecting for insurance agenciesnot Duck Creek
  • Automated follow-up and winback campaignsnot Duck Creek
  • Producer goal tracking and commission calculationnot Duck Creek
  • Collecting Google reviews from policyholdersnot Duck Creek
  • Multi-location management for captive agency groupsnot Duck Creek

Duck Creek

  • Policy administrationnot AgencyZoom
  • Claims managementnot AgencyZoom
  • Rating and billingnot AgencyZoom
  • Underwriting automationnot AgencyZoom
  • Enterprise insurance operationsnot AgencyZoom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AgencyZoom

  • Starts at $149 a month for independent agencies, rising to $349 for the Pro tier
  • All plans include up to 7 user seats and extra seats require contacting sales
  • Zapier, Google Reviews and two-way email and texting need the Growth tier at $199 a month
  • AgencyHR, the service centre and events automation are Pro only
  • Integrating with an agency management system may cost extra depending on the system

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Pricing, plan by plan

AgencyZoom

$249/month
  • Professional$249/month
    • Policy management
    • Accounting
    • Client management

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Which should you pick?

Choose AgencyZoom if

  • You need policy management.
  • You work on Web, Ios, Android.
  • You also want integrated accounting.
AgencyZoom review

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Questions people ask

Is AgencyZoom or Duck Creek better?
Neither clearly leads. AgencyZoom starts at $249/month and Duck Creek at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AgencyZoom or Duck Creek?
AgencyZoom starts at $249/month and Duck Creek at On request.
Does AgencyZoom or Duck Creek run on more platforms?
AgencyZoom runs on Web, Ios, Android. Duck Creek runs on Web.
What is AgencyZoom best used for?
AgencyZoom is most often used for lead management and prospecting for insurance agencies, automated follow-up and winback campaigns, producer goal tracking and commission calculation, collecting google reviews from policyholders. Of those, lead management and prospecting for insurance agencies and automated follow-up and winback campaigns are not what Duck Creek is typically brought in for.
What can AgencyZoom do that Duck Creek cannot?
AgencyZoom covers Policy management, Integrated accounting, Client management, Reporting. Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Both handle Document management, Mobile app, Data encryption, Cloud deployment.
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