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Healthcare · head to head

DrChrono vs Halaxy

DrChrono logo

DrChrono

Healthcare

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
Halaxy logo

Halaxy

Healthcare

Practice management for allied health that charges nothing for the software and earns on payments

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Halaxy has a free tier, so it costs nothing to try first.
  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; Halaxy the software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.
  • They diverge on capability: DrChrono covers Electronic Health Records, Halaxy covers No licence fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DrChrono and Halaxy actually diverge.

Attributes where DrChrono and Halaxy differ
AttributeDrChronoHalaxy
Starting priceOn requestFree
Pricing modelUnknownFree software, revenue taken on payments and credits
Free tierNoYes
PlatformsiOS, iPad, WebWeb, iOS, Android
Founded2009Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies

Only in Halaxy

  • No licence fee
  • Integrated claiming
  • Credit-based extras
  • Online booking
  • Clinical notes and templates
  • Card payments
  • Multi-practitioner diary
  • Patient portal

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Carenot Halaxy
  • Medical Recordsnot Halaxy
  • Practice Managementnot Halaxy
  • Telehealthnot Halaxy

Halaxy

  • A solo psychologist starting out who wants Medicare and private health claiming without committing to a monthly subscription before there is any incomenot DrChrono
  • A physiotherapy clinic that wants patient reminders, online booking and card payments reconciled against invoices in one systemnot DrChrono
  • An NDIS provider that needs claim generation and service agreement tracking built into the same record as clinical notesnot DrChrono
  • A multi-location allied health group in Australia that wants one diary across sites without paying per practitioner licencesnot DrChrono

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Halaxy

  • The software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.
  • Credits are prepaid and consumed by ordinary daily activity including SMS reminders and Medicare claims, so running out mid-week silently stops reminders going to patients, which shows up as no-shows rather than as an error message.
  • Features that competitors treat as standard, including two-way calendar sync, API access and a dedicated SMS number, are locked behind the credit subscription, so the headline free tier is thinner than it first appears.
  • Claiming, funding and payment integrations are deeply Australian, so practitioners in the UK, Canada or the United States get the diary and notes but very little of the automation that makes the product worth choosing.
  • Because the vendor earns on payment volume, its interests and yours diverge on card processing: switching to a cheaper acquirer breaks the automatic reconciliation that is the main operational reason to stay on the platform.

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Halaxy

Free
  • HalaxyFree
    • Unlimited practitioners with no subscription fee
    • Diary, patient records, clinical notes and invoicing
    • Online booking page
  • Premium subscription$25/month
    • Priced at 25 credits per month, so roughly AUD 4 to 6 depending on credit rate
    • Two-way calendar sync
    • White-label branding

Which should you pick?

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Choose Halaxy if

  • You need no licence fee.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want integrated claiming.
Halaxy review

Questions people ask

Is DrChrono or Halaxy better?
Neither clearly leads. DrChrono starts at On request and Halaxy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or Halaxy?
Halaxy has a free tier; the other does not. Paid plans start at On request for DrChrono and Free for Halaxy.
Does DrChrono or Halaxy run on more platforms?
DrChrono runs on iOS, iPad, Web. Halaxy runs on Web, iOS, Android.
Can I use Halaxy for free?
Yes. Halaxy has a free tier, so you can try it without paying. DrChrono starts at On request.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Halaxy is typically brought in for.
What can DrChrono do that Halaxy cannot?
DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Halaxy covers No licence fee, Integrated claiming, Credit-based extras, Online booking.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
Halaxy: Is Halaxy genuinely free or is there a hidden subscription?

The core practice management software has no subscription fee for any number of practitioners. Halaxy earns from card processing fees, prepaid credits for SMS and claiming, and an optional premium subscription priced at 25 credits a month.

DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
Halaxy: What does it actually cost a busy clinic?

Budget for card fees of roughly 1.5 to 1.9 per cent plus 75 cents to a dollar per transaction, plus credits at about AUD 0.15 to 0.22 each for every SMS, claim and telehealth session. A clinic with heavy card volume can pay more in total than a flat-rate competitor.

DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
Halaxy: Can I use it outside Australia?

Yes for the diary, notes, invoicing and booking. No for Medicare, DVA, NDIS and Australian health fund claiming, which is where most of the value sits.

DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
Halaxy: Does it handle NDIS?

Yes, including NDIS claim generation, service agreements and plan management alongside clinical records.

DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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