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DrChrono logo

DrChrono

All-in-one medical practice management and EHR platform

As of 30 August 2026, DrChrono's pricing is not published; the vendor quotes on request. DrChrono is a cloud-based electronic health record (EHR) and practice management platform designed for healthcare practices of all sizes, offering appointment s. Softwr lists it under Healthcare. DrChrono is made by DrChrono Inc, launched in 2009, available on iOS, Web.

Overview

What DrChrono does

DrChrono is a cloud-based electronic health record (EHR) and practice management platform designed for healthcare practices of all sizes, offering appointment scheduling, billing, and patient engagement tools.

What people use it for

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about DrChrono.

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Cross-shopped

What people choose instead of DrChrono

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • DrChrono logo
    DrChrono
    vs
    Kareo logo
    Kareo

    Kareo: Now part of Tebra, serves small clinics with flat-fee subscription model and integrated practice management and patient engagement.

  • DrChrono logo
    DrChrono
    vs
    Athenahealth logo
    Athenahealth

    Athenahealth: Enterprise-grade EHR with integrated medical billing and practice management for startups to large health systems.

  • DrChrono logo
    DrChrono
    vs
    Epic Systems logo
    Epic Systems

    Epic Systems: Leading EHR system for larger healthcare organizations with advanced features and specialty-specific packages.

Pricing

What DrChrono costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Prometheus

On request

  • Core EHR
  • Limited users

Hippocrates

On request

  • EHR + Practice Management
  • Multiple providers

Apollo

On request

  • Full features
  • Advanced analytics

Apollo Plus

On request

  • Apollo features
  • Premium support
  • Add-on integrations

Capabilities

Features

  • Electronic Health Records

  • Appointment Scheduling

  • Medical Billing

  • ePrescribing

  • Patient Portal

  • Telehealth

  • Labs

    Integration with Labs

  • Pharmacies

    Integration with Pharmacies

  • Clearinghouses

    Integration with Clearinghouses

  • HIPAA

    HIPAA security feature

  • SOC2

    SOC2 security feature

  • Cloud deployment

    Supports cloud deployment

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source

Behind it

Who makes DrChrono

Company
DrChrono Inc
Based in
Mountain View, CA
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Keep looking

Where to go from DrChrono

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Softwr does not host reviews and shows no star rating for DrChrono, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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