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Software · head to head

Epic MyChart vs Kareo

E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Kareo logo

Kareo

Software

Cloud-based EHR and billing for small practices

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Kareo kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • They diverge on capability: Epic MyChart covers View Medical Records, Kareo covers Electronic Health Records.

Where they differ

Only the attributes on which Epic MyChart and Kareo actually diverge.

Attributes where Epic MyChart and Kareo differ
AttributeEpic MyChartKareo
Starting priceOn request$99/month
Pricing modelquotesubscription
Founded19792010

Identical on both: free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Kareo

  • Electronic Health Records
  • Scheduling
  • Patient Portal
  • Medical Billing
  • Payment Processing
  • Labs
  • Pharmacies
  • Clearinghouses

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot Kareo
  • Medical Recordsnot Kareo
  • Practice Managementnot Kareo
  • Telehealthnot Kareo

Kareo

  • Practice management, scheduling and billing for independent medical practicesnot Epic MyChart
  • Electronic health records and e-prescribing for small clinicsnot Epic MyChart
  • Insurance claim submission and patient payment collectionnot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Kareo

  • Kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • Tebra publishes no rate: pricing varies with provider count, features and implementation requirements and is quoted during a demo
  • Billing counts clinical providers such as MDs, DOs, NPs and PAs, so adding a prescriber raises the bill even though non clinical staff are free
  • Electronic prescribing of controlled substances setup costs about $75 per provider as a one time fee
  • PDMP integration costs $500 one time per facility plus about $50 per user per year

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Kareo

$99/month
  • Starter$99/month
    • EHR
    • Scheduling
    • Patient Portal
  • Professional$199/month
    • Everything in Starter
    • Billing
    • Reporting

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Kareo if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want scheduling.
Kareo review

Questions people ask

Is Epic MyChart or Kareo better?
Neither clearly leads. Epic MyChart starts at On request and Kareo at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Kareo?
Epic MyChart starts at On request and Kareo at $99/month.
Does Epic MyChart or Kareo run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Kareo is typically brought in for.
What can Epic MyChart do that Kareo cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Kareo covers Electronic Health Records, Scheduling, Patient Portal, Medical Billing. Both handle HIPAA, SOC2, Cloud deployment, Web support.
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