Softwr

Restaurants · head to head

Deliverect vs Upserve

Deliverect logo

Deliverect

Restaurants

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

From
On request
Rated
-
Full reviewWebsite
Upserve logo

Upserve

Restaurants

Restaurant management platform with insights

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deliverect plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.; Upserve offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • They diverge on capability: Deliverect covers Marketplace order injection, Upserve covers Cloud POS.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Deliverect and Upserve actually diverge.

Attributes where Deliverect and Upserve differ
AttributeDeliverectUpserve
Starting priceOn request$59/month
Pricing modelquoteUnknown
PlatformsWeb, iOS, AndroidWeb, iPad, Android, Custom POS terminals
FoundedUnknown2013

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliverect

  • Marketplace order injection
  • Central menu management
  • Availability sync
  • Deliverect Direct
  • Reporting
  • Kitchen display and printing

Only in Upserve

  • Cloud POS
  • Guest insights
  • Menu intelligence
  • Server performance
  • Reputation management
  • Inventory tracking
  • QuickBooks
  • Xero

What people use each for

The jobs each tool is most often brought in to do.

Deliverect

  • A chain operating across several European countries where a different marketplace dominates in eachnot Upserve
  • A franchise group that needs one menu change to reach every delivery app in every territorynot Upserve
  • An operator whose staff currently re key delivery orders into the till and mis key them at peaknot Upserve
  • A brand adding first party ordering that wants marketplace and direct orders in the same reportingnot Upserve

Upserve

  • Point of Salenot Deliverect
  • Order Managementnot Deliverect
  • Inventory Controlnot Deliverect
  • Staff Schedulingnot Deliverect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliverect

  • Plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.
  • It is a single point of failure between the marketplaces and the kitchen; when the middleware has an incident, orders keep being accepted by the apps but stop reaching the till.
  • Integration depth varies by POS, and on some systems orders land as a single consolidated line rather than itemised, which quietly destroys product mix and recipe level cost reporting.
  • Each connected channel per location is counted separately, so a site listed on four marketplaces costs materially more than one listed on two, irrespective of whether the extra channels are profitable.
  • Support response is tiered by plan and smaller customers on lower tiers wait longest on order routing faults, which are time critical by definition.

Upserve

  • Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • Customers cannot add tips when the system operates in offline mode
  • $400 monthly penalty for using alternative payment processors instead of Lightspeed
  • No global ability to change menu items across all locations at once, requiring per-location updates
  • Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed

Pricing, plan by plan

Deliverect

On request
  • Deliverect$undefined/year
    • Priced per location per month with an included order allowance
    • Orders above the allowance charged individually
    • Channel connections and POS integration counted per location

Upserve

$59/month
  • Core$59/month
    • Cloud-based point of sale
    • Basic reporting
    • Guest insights
  • Pro$199/month
    • All Core features
    • Inventory management
    • Online ordering

Which should you pick?

Choose Deliverect if

  • You need marketplace order injection.
  • You work on Web, iOS, Android.
  • You also want central menu management.
Deliverect review

Choose Upserve if

  • You need cloud pos.
  • You work on Web, iPad, Android, Custom POS terminals.
  • You also want guest insights.
Upserve review

Questions people ask

Is Deliverect or Upserve better?
Neither clearly leads. Deliverect starts at On request and Upserve at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliverect or Upserve?
Deliverect starts at On request and Upserve at $59/month.
Does Deliverect or Upserve run on more platforms?
Deliverect runs on Web, iOS, Android. Upserve runs on Web, iPad, Android, Custom POS terminals.
What is Deliverect best used for?
Deliverect is most often used for a chain operating across several european countries where a different marketplace dominates in each, a franchise group that needs one menu change to reach every delivery app in every territory, an operator whose staff currently re key delivery orders into the till and mis key them at peak, a brand adding first party ordering that wants marketplace and direct orders in the same reporting. Of those, a chain operating across several european countries where a different marketplace dominates in each and a franchise group that needs one menu change to reach every delivery app in every territory are not what Upserve is typically brought in for.
What can Deliverect do that Upserve cannot?
Deliverect covers Marketplace order injection, Central menu management, Availability sync, Deliverect Direct. Upserve covers Cloud POS, Guest insights, Menu intelligence, Server performance.

Answered from the vendors’ own pages

Deliverect: Does Deliverect lower the commission I pay to delivery apps?

No. Marketplace commission is unchanged. It removes tablet handling, re keying errors and menu drift.

Upserve: Does Upserve support offline mode?

Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.

Source
Deliverect: Will it work with my point of sale?

It integrates with most major cloud and enterprise POS systems, but confirm whether your system receives itemised orders or one consolidated line before signing.

Upserve: What is Upserve's pricing structure?

Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.

Source
Deliverect: Can it run my own ordering site too?

Yes, through Deliverect Direct, which puts first party orders through the same pipeline as marketplace orders.

Upserve: Does Upserve offer a free trial?

Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.

Source
Deliverect: Is it available in the United States?

Yes, though its channel coverage advantage is strongest in Europe, the United Kingdom, the Middle East and Australia.

Upserve: What delivery platforms does Upserve integrate with?

Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.

Source
Upserve: What are the payment processing requirements?

Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.

Source
Share

Related pages

More on Deliverect

More on Upserve

Keep looking

Other head to heads