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Restaurants · head to head

ChowNow vs Deliverect

ChowNow logo

ChowNow

Restaurants

Commission-free online ordering

From
$249/month
Rated
-
Full reviewWebsite
Deliverect logo

Deliverect

Restaurants

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChowNow limited website customization with only pre-built Squarespace templates available; Deliverect plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.
  • They diverge on capability: ChowNow covers Branded ordering, Deliverect covers Marketplace order injection.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ChowNow and Deliverect actually diverge.

Attributes where ChowNow and Deliverect differ
AttributeChowNowDeliverect
Starting price$249/monthOn request
Pricing modelUnknownquote
Founded2010Unknown

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChowNow

  • Branded ordering
  • Website integration
  • Mobile app
  • Customer database
  • Marketing tools
  • Delivery integration
  • DoorDash Drive
  • Google

Only in Deliverect

  • Marketplace order injection
  • Central menu management
  • Availability sync
  • Deliverect Direct
  • Reporting
  • Kitchen display and printing

What people use each for

The jobs each tool is most often brought in to do.

ChowNow

  • Point of Salenot Deliverect
  • Order Managementnot Deliverect
  • Inventory Controlnot Deliverect
  • Staff Schedulingnot Deliverect

Deliverect

  • A chain operating across several European countries where a different marketplace dominates in eachnot ChowNow
  • A franchise group that needs one menu change to reach every delivery app in every territorynot ChowNow
  • An operator whose staff currently re key delivery orders into the till and mis key them at peaknot ChowNow
  • A brand adding first party ordering that wants marketplace and direct orders in the same reportingnot ChowNow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChowNow

  • Limited website customization with only pre-built Squarespace templates available
  • No multi-language support, limiting service to non-English speaking customer bases
  • Multi-location management requires separate dashboard for each location
  • Delivery reliability issues with reported order delays and non-arrivals
  • Limited customer support responsiveness with long phone wait times

Deliverect

  • Plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.
  • It is a single point of failure between the marketplaces and the kitchen; when the middleware has an incident, orders keep being accepted by the apps but stop reaching the till.
  • Integration depth varies by POS, and on some systems orders land as a single consolidated line rather than itemised, which quietly destroys product mix and recipe level cost reporting.
  • Each connected channel per location is counted separately, so a site listed on four marketplaces costs materially more than one listed on two, irrespective of whether the extra channels are profitable.
  • Support response is tiered by plan and smaller customers on lower tiers wait longest on order routing faults, which are time critical by definition.

Pricing, plan by plan

ChowNow

$249/month
  • Launch$249/month
    • Commission-free ordering
    • Website and mobile app
    • Basic POS integrations
  • Grow$349/month
    • All Launch features
    • Advanced marketing tools
    • Email and SMS campaigns
  • Elevate$449/month
    • All Grow features
    • Advanced reporting
    • Priority support

Deliverect

On request
  • Deliverect$undefined/year
    • Priced per location per month with an included order allowance
    • Orders above the allowance charged individually
    • Channel connections and POS integration counted per location

Which should you pick?

Choose ChowNow if

  • You need branded ordering.
  • You work on Web, iOS, Android.
  • You also want website integration.
ChowNow review

Choose Deliverect if

  • You need marketplace order injection.
  • You work on Web, iOS, Android.
  • You also want central menu management.
Deliverect review

Questions people ask

Is ChowNow or Deliverect better?
Neither clearly leads. ChowNow starts at $249/month and Deliverect at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChowNow or Deliverect?
ChowNow starts at $249/month and Deliverect at On request.
Does ChowNow or Deliverect run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is ChowNow best used for?
ChowNow is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Deliverect is typically brought in for.
What can ChowNow do that Deliverect cannot?
ChowNow covers Branded ordering, Website integration, Mobile app, Customer database. Deliverect covers Marketplace order injection, Central menu management, Availability sync, Deliverect Direct.

Answered from the vendors’ own pages

ChowNow: Is ChowNow truly commission-free?

Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).

Source
Deliverect: Does Deliverect lower the commission I pay to delivery apps?

No. Marketplace commission is unchanged. It removes tablet handling, re keying errors and menu drift.

ChowNow: Does ChowNow integrate with my POS system?

Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.

Source
Deliverect: Will it work with my point of sale?

It integrates with most major cloud and enterprise POS systems, but confirm whether your system receives itemised orders or one consolidated line before signing.

ChowNow: Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?

ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.

Source
Deliverect: Can it run my own ordering site too?

Yes, through Deliverect Direct, which puts first party orders through the same pipeline as marketplace orders.

ChowNow: How much does ChowNow cost?

ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.

Source
Deliverect: Is it available in the United States?

Yes, though its channel coverage advantage is strongest in Europe, the United Kingdom, the Middle East and Australia.

ChowNow: What platforms are supported by ChowNow?

ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.

Source
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