Field Service · head to head
Commusoft vs Joblogic
Commusoft
Field Service
Job management for commercial and residential trades with a four licence minimum
- From
- On request
- Rated
- -
Joblogic
Field Service
Field service management built around UK planned maintenance contracts and compliance certificates
- From
- £45/month
- Rated
- -
The short version
- Each has a real cost: Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.; Joblogic the published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
- They diverge on capability: Commusoft covers Diary and despatch, Joblogic covers PPM contract scheduling.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Commusoft and Joblogic actually diverge.
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Commusoft
- Diary and despatch
- Planned maintenance contracts
- Daily subcontractor licences
- Certificates and forms
- Parts and stock
- Fleet+ module
- Sales+ module
- Accounting sync
Only in Joblogic
- PPM contract scheduling
- Asset registers
- Digital certificates
- Offline mobile app
- Dispatch board
- Custom form builder
Both cover
- Job costing
- Customer portal
What people use each for
The jobs each tool is most often brought in to do.
Commusoft
- A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot Joblogic
- An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot Joblogic
- A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot Joblogic
- A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot Joblogic
Joblogic
- A fire or gas safety contractor issuing hundreds of statutory certificates a month that must be retrievable at auditnot Commusoft
- An HVAC firm running annual maintenance contracts across a portfolio of client sites with equipment registers per sitenot Commusoft
- A facilities contractor mixing contracted PPM visits with reactive callouts on the same engineer diarynot Commusoft
- A service business that has outgrown a whiteboard and spreadsheets but needs UK accounting integration with Sage or Xeronot Commusoft
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Commusoft
- No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
- The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
- Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
- Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
- The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.
Joblogic
- The published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
- Users are counted as office staff, engineers and managers alike, so a business with many part-time or seasonal engineers pays full seats for people who log a handful of jobs a month.
- The entry price is billed annually, so there is no low-commitment monthly option to trial the product properly at scale.
- Compliance certificates, terminology and accounting integrations are written for the UK and Ireland, which makes the product a poor fit outside those markets despite being sold internationally.
- The mobile app carries a lot of configurable form logic, and engineers on older devices report slow loading and sync on jobs with large certificate sets, which costs time on site.
Pricing, plan by plan
Commusoft
On request- Commusoft Jobs$undefined/year
- Minimum four licences per account
- Twelve month contracted term that renews annually
- Monthly rolling licences available for seasonal staff
Joblogic
£45/month- Standard$45/month
- Billed annually, per user
- Customers, sites and asset tracking
- Quotes, jobs, invoices and job costing
- Premium$undefined/month
- Quoted on team size
- PPM maintenance contracts
- Purchase orders and stock
- Enterprise$undefined/month
- Custom pricing
- Advanced dashboards and compliance tools
- Customer portal
Which should you pick?
Choose Commusoft if
- You need diary and despatch.
- You work on Web, iOS, Android.
- You also want planned maintenance contracts.
Choose Joblogic if
- You need ppm contract scheduling.
- You work on Web, iOS, Android.
- You also want asset registers.
Questions people ask
- Is Commusoft or Joblogic better?
- Neither clearly leads. Commusoft starts at On request and Joblogic at £45/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Commusoft or Joblogic?
- Commusoft starts at On request and Joblogic at £45/month.
- Does Commusoft or Joblogic run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is Commusoft best used for?
- Commusoft is most often used for a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter, an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site, a contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences, a business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year. Of those, a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter and an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site are not what Joblogic is typically brought in for.
- What can Commusoft do that Joblogic cannot?
- Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Certificates and forms. Joblogic covers PPM contract scheduling, Asset registers, Digital certificates, Offline mobile app. Both handle Job costing, Customer portal.
Answered from the vendors’ own pages
Commusoft: Does Commusoft publish its prices?
No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.
Joblogic: Do I need the Premium plan?
If you run planned maintenance contracts, purchase orders or timesheets, yes. Standard handles reactive jobs, quotes and invoices only.
Commusoft: Can I pay for subcontractors only on the days they work?
Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.
Joblogic: Are subcontractors charged as users?
No. Joblogic counts office staff, engineers and managers as users; customers and subcontractors are not counted as seats.
Commusoft: Is there a contract?
Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.
Joblogic: Does it work offline?
Yes, the engineer app completes jobs, forms and signatures without signal and syncs later, which matters in plant rooms and basements.
Commusoft: Does it handle planned maintenance as well as reactive jobs?
Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.
Joblogic: Can it issue gas and electrical certificates?
Yes, statutory UK certificate templates are built in, and the top tier adds a form builder for your own documents.
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