Field Service · head to head
Commusoft vs Tradify
Commusoft
Field Service
Job management for commercial and residential trades with a four licence minimum
- From
- On request
- Rated
- -
Tradify
Field Service
Job management for one to twenty person trade businesses
- From
- $47/month
- Rated
- -
The short version
- Each has a real cost: Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.; Tradify pricing is flat per user with no volume tiering, so a twenty person firm pays twenty times the headline rate and the economics get worse, not better, as you grow into the top of its stated market.
- They diverge on capability: Commusoft covers Diary and despatch, Tradify covers Quoting.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Commusoft and Tradify actually diverge.
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Commusoft
- Diary and despatch
- Planned maintenance contracts
- Daily subcontractor licences
- Job costing
- Certificates and forms
- Parts and stock
- Customer portal
- Fleet+ module
Only in Tradify
- Quoting
- Scheduling
- Job tracking
- Timesheets
- Invoicing
- Purchase orders
- SmartTools
Both cover
- Accounting sync
What people use each for
The jobs each tool is most often brought in to do.
Commusoft
- A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot Tradify
- An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot Tradify
- A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot Tradify
- A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot Tradify
Tradify
- A three person electrical contractor on Xero wants quotes, timesheets and invoices in one app and refuses to sit through a demo or pay a setup fee.not Commusoft
- A plumbing firm needs technicians recording labour hours against jobs from a phone so the invoice reflects what was actually spent rather than what the office guessed.not Commusoft
- A UK trade business wants published pricing in pounds it can budget against, instead of the quote-only approach ServiceTitan and FieldEdge take.not Commusoft
- A builder wants to send professionally branded quotes fast enough to be first to respond, where the win rate depends on turnaround more than on document sophistication.not Commusoft
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Commusoft
- No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
- The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
- Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
- Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
- The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.
Tradify
- Pricing is flat per user with no volume tiering, so a twenty person firm pays twenty times the headline rate and the economics get worse, not better, as you grow into the top of its stated market.
- The advertised per-user price excludes SMS, which is charged per message, the Instant Website add-on at roughly ten pounds a month, and Stripe card processing fees, so a Pro seat sending two hundred texts a month can cost close to double the sticker price.
- There is no free tier and no permanently free single-user plan, so a sole trader testing the water is paying from the end of the trial.
- Inventory and stock control are minimal: it can bundle kits and raise purchase orders but will not track stock levels on vans or in a store, which rules it out for firms carrying real parts inventory.
- It has no service agreement, recurring maintenance contract or flat-rate pricebook functionality, so HVAC and other maintenance-contract businesses outgrow it quickly and end up moving to FieldEdge or ServiceTitan.
Pricing, plan by plan
Commusoft
On request- Commusoft Jobs$undefined/year
- Minimum four licences per account
- Twelve month contracted term that renews annually
- Monthly rolling licences available for seasonal staff
Tradify
$47/month- Lite$47/month
- Jobs, notes and job tracking
- Scheduling with Google Calendar sync
- Quoting and invoicing
- Pro$51/month
- Everything in Lite
- Custom branding on documents
- Automatic appointment, quote and payment reminders
- Plus$61/month
- Everything in Pro
- SmartRead for bills and SmartWrite AI tools
- Purchase orders, job tasks and kit bundles
- Custom$undefined/month
- Negotiated for larger teams
- Contact sales
Which should you pick?
Choose Commusoft if
- You need diary and despatch.
- You work on Web, iOS, Android.
- You also want planned maintenance contracts.
Choose Tradify if
- You need quoting.
- You work on Web, iOS, Android.
- You also want scheduling.
Questions people ask
- Is Commusoft or Tradify better?
- Neither clearly leads. Commusoft starts at On request and Tradify at $47/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Commusoft or Tradify?
- Commusoft starts at On request and Tradify at $47/month.
- Does Commusoft or Tradify run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is Commusoft best used for?
- Commusoft is most often used for a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter, an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site, a contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences, a business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year. Of those, a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter and an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site are not what Tradify is typically brought in for.
- What can Commusoft do that Tradify cannot?
- Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Job costing. Tradify covers Quoting, Scheduling, Job tracking, Timesheets. Both handle Accounting sync.
Answered from the vendors’ own pages
Commusoft: Does Commusoft publish its prices?
No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.
Tradify: How much does Tradify actually cost per month?
Around 47 US dollars per user per month on Lite, 51 on Pro and 61 on Plus, or roughly 34, 37 and 44 pounds in the UK. Multiply by every user, then add SMS and any add-ons.
Commusoft: Can I pay for subcontractors only on the days they work?
Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.
Tradify: Does Tradify replace my accounting software?
No. It syncs invoices and contacts to Xero, QuickBooks Online or MYOB, and you still need one of them.
Commusoft: Is there a contract?
Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.
Tradify: Is there a setup or implementation fee?
No. Unlike the enterprise field service platforms there is no onboarding charge, and most firms configure it themselves.
Commusoft: Does it handle planned maintenance as well as reactive jobs?
Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.
Tradify: How big a team can it handle?
It is designed for roughly one to twenty users. Beyond that the flat per-user pricing and the lack of dispatch optimisation and service agreements start to hurt.
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