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Field Service · head to head

AroFlo vs Commusoft

AroFlo logo

AroFlo

Field Service

Job management for Australian and New Zealand trade contractors, now part of the Simpro Group

From
On request
Rated
-
Full reviewWebsite
Commusoft logo

Commusoft

Field Service

Job management for commercial and residential trades with a four licence minimum

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AroFlo aroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.; Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
  • They diverge on capability: AroFlo covers Mobile job cards, Commusoft covers Diary and despatch.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which AroFlo and Commusoft actually diverge.

Attributes where AroFlo and Commusoft differ
AttributeAroFloCommusoft

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AroFlo

  • Mobile job cards
  • Supplier catalogue feeds
  • Compliance and safety forms
  • Scheduling and dispatch
  • Project management
  • Asset and maintenance registers
  • Inventory and stock control
  • AroConnect client portal

Only in Commusoft

  • Diary and despatch
  • Planned maintenance contracts
  • Daily subcontractor licences
  • Job costing
  • Certificates and forms
  • Parts and stock
  • Customer portal
  • Fleet+ module

Both cover

  • Accounting sync

What people use each for

The jobs each tool is most often brought in to do.

AroFlo

  • An Australian electrical contractor with thirty technicians that needs SWMS and test-and-tag certificates completed on the phone and attached to the job automaticallynot Commusoft
  • A plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost pricesnot Commusoft
  • A fire protection company running recurring statutory inspections against a register of customer assets across many sitesnot Commusoft
  • A New Zealand facilities maintenance firm that needs job costing to reconcile cleanly into Xero without a manual export stepnot Commusoft

Commusoft

  • A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot AroFlo
  • An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot AroFlo
  • A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot AroFlo
  • A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot AroFlo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AroFlo

  • AroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.
  • No pricing is published at all, so you cannot size a budget before entering a sales process, and there is no public reference point to check whether the quote you are given is normal.
  • The supplier catalogue feeds, compliance form library and accounting connectors are built for Australia and New Zealand, so contractors elsewhere pay for a product whose most differentiated features do not apply to their market.
  • The interface carries a long history and the configuration surface is large, so getting the workflow, custom fields and forms right typically needs paid setup and several weeks before the field team stops working around it.
  • Reporting is user-defined rather than dimensional, so multi-entity groups that want consolidated profitability across business units generally end up exporting to a spreadsheet or a separate BI tool.

Commusoft

  • No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
  • The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
  • Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
  • Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
  • The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.

Pricing, plan by plan

AroFlo

On request
  • AroFlo Premium$undefined/month
    • Quoting, job management and invoicing
    • Timesheets and scheduling
    • Compliance and safety forms

Commusoft

On request
  • Commusoft Jobs$undefined/year
    • Minimum four licences per account
    • Twelve month contracted term that renews annually
    • Monthly rolling licences available for seasonal staff

Which should you pick?

Choose AroFlo if

  • You need mobile job cards.
  • You work on Web, iOS, Android.
  • You also want supplier catalogue feeds.
AroFlo review

Choose Commusoft if

  • You need diary and despatch.
  • You work on Web, iOS, Android.
  • You also want planned maintenance contracts.
Commusoft review

Questions people ask

Is AroFlo or Commusoft better?
Neither clearly leads. AroFlo starts at On request and Commusoft at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AroFlo or Commusoft?
AroFlo starts at On request and Commusoft at On request.
Does AroFlo or Commusoft run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is AroFlo best used for?
AroFlo is most often used for an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically, a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices, a fire protection company running recurring statutory inspections against a register of customer assets across many sites, a new zealand facilities maintenance firm that needs job costing to reconcile cleanly into xero without a manual export step. Of those, an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically and a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices are not what Commusoft is typically brought in for.
What can AroFlo do that Commusoft cannot?
AroFlo covers Mobile job cards, Supplier catalogue feeds, Compliance and safety forms, Scheduling and dispatch. Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Job costing. Both handle Accounting sync.

Answered from the vendors’ own pages

AroFlo: Is AroFlo still sold separately from Simpro?

Yes. Simpro Group has kept AroFlo, Simpro, BigChange and ClockShark as separate products with separate sales teams, though all four are under one owner.

Commusoft: Does Commusoft publish its prices?

No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.

AroFlo: How much does AroFlo cost?

AroFlo does not publish prices. Expect a per-user monthly figure in AUD quoted after a discovery call, with setup and training charged on top.

Commusoft: Can I pay for subcontractors only on the days they work?

Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.

AroFlo: Can I use AroFlo outside Australia?

You can, but the wholesaler price feeds, compliance templates and accounting integrations are aimed at Australia and New Zealand, which removes much of the reason to choose it.

Commusoft: Is there a contract?

Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.

AroFlo: Does it work offline?

Yes. The mobile app stores job data locally and syncs when a connection returns, which matters for plant rooms and rural sites.

Commusoft: Does it handle planned maintenance as well as reactive jobs?

Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.

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