Commusoftvs
Jobber
Jobber: Published per seat pricing, no account minimum, and a far cheaper entry point for small residential trades
Commusoft
Job management for commercial and residential trades with a four licence minimum
As of 31 August 2026, Commusoft's pricing is not published; the vendor quotes on request. A UK-built field service platform for plumbing, heating, HVAC and electrical contractors that bills by licence type rather than a flat seat count. Softwr lists it under Field Service. Commusoft is available on Web, iOS, Android.
Overview
What Commusoft does
Commusoft is job management software for trade contractors. It covers customer databases, diary scheduling, engineer despatch, job costing, parts and stock, service reminders, planned maintenance contracts, invoicing and accounting sync. The core product is sold as Commusoft Jobs, with paid add-on modules for fleet tracking, sales pipeline and analytics layered on top. What sets it apart commercially is the licence structure. Alongside standard contracted licences on a twelve month term, Commusoft sells monthly rolling licences for seasonal staff and daily licences for subcontractors that are billed only for the days someone actually logs in. A contractor whose headcount swings between fifteen in summer and thirty in winter can track that swing in the bill rather than paying for peak all year. Against per seat rivals that require you to buy the winter number in January, this is a real difference in annual cost. It is bought by UK and US mechanical and electrical contractors in roughly the ten to two hundred engineer range, particularly ones with reactive maintenance contracts and compliance certificates to issue. The trade-off is that Commusoft publishes no prices at all, imposes a minimum of four licences per account, and puts the fleet, sales and analytics capability behind separate paid modules, so the quoted figure is rarely the figure you end up paying.
What people use it for
- A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter
- An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site
- A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences
- A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Commusoft.
- No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
- The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
- Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
- Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
- The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.
Cross-shopped
What people choose instead of Commusoft
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- CommusoftvsServiceTitan
ServiceTitan: If you are a large commercial contractor that needs deeper pricebook and financial reporting and can absorb enterprise implementation cost
- CommusoftvsKickserv
Kickserv: A much simpler and cheaper option when you only need scheduling and invoicing without maintenance contracts
Pricing
What Commusoft costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Commusoft Jobs
On request
- Minimum four licences per account
- Twelve month contracted term that renews annually
- Monthly rolling licences available for seasonal staff
- Daily licences for subcontractors billed by days used
- Fleet+, Sales+ and Analytics+ modules charged on top
- Onboarding and data migration quoted separately
Capabilities
Features
Diary and despatch
Drag and drop engineer scheduling with skill and location matching
Planned maintenance contracts
Recurring service agreements with automatic job generation and asset history
Daily subcontractor licences
Billed monthly by the number of days a user actually logged in
Job costing
Labour, parts and subcontractor costs tracked against each job to show margin
Certificates and forms
Gas Safe, electrical and custom digital forms completed on the engineer app
Parts and stock
Van stock, supplier purchase orders and reconciliation against jobs
Customer portal
Self-service booking, appointment tracking and invoice access
Fleet+ module
Live GPS vehicle tracking and driver behaviour alerts, sold separately
Sales+ module
Pipeline management and automated estimate follow-ups, sold separately
Accounting sync
Two-way posting to QuickBooks, Xero and Sage
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Does Commusoft publish its prices?
No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.
Can I pay for subcontractors only on the days they work?
Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.
Is there a contract?
Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.
Does it handle planned maintenance as well as reactive jobs?
Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.
Keep looking
Where to go from Commusoft
- Commusoft alternativesEvery product people weigh against it
- Commusoft pricingPlans, floors and what the tiers exclude
- Commusoft badgesWhich rules it meets, and the figure behind each
- All Field Service softwareThe full category
- Best Field Service softwareThe shortlist, and how it was cut
Best Field Service software for
Compare Commusoft with
- Jobber
- ServiceTitan
- Kickserv
- FieldEdge
- FaciliWorks
- Joblogic
- Redlist
- AroFlo
- Tractian
- MaintainX
- BigChange
- Fracttal One
- Tradify
- Vonigo
- Workiz
- Zuper
- Tractian
- Fracttal One
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Softwr does not host reviews and shows no star rating for Commusoft, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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