Customer Success · head to head
ClientPoint vs Gong
The short version
- Each has a real cost: ClientPoint no pricing information published on website or pricing page; Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult
- They diverge on capability: ClientPoint covers Multimedia proposals, Gong covers Call recording.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which ClientPoint and Gong actually diverge.
| Attribute | ClientPoint | Gong |
|---|---|---|
| Starting price | $65/month | $1600/user-per-year |
| Pricing model | subscription | Unknown |
| Platforms | Web | Web, Cloud-based SaaS |
| Category | Customer Success | CRM |
| Founded | 2009 | 2016 |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ClientPoint
- Multimedia proposals
- Video embedding
- E-signatures
- Analytics
- Team collaboration
- Microsoft Dynamics
- DocuSign
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Zoom
- Microsoft Teams
- Slack
Both cover
- Salesforce
- HubSpot
- Web support
What people use each for
The jobs each tool is most often brought in to do.
ClientPoint
- Client management platformnot Gong
- Project and account managementnot Gong
Gong
- Call analysisnot ClientPoint
- Deal forecastingnot ClientPoint
- Sales coachingnot ClientPoint
- Win/loss analysisnot ClientPoint
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ClientPoint
- No pricing information published on website or pricing page
- Customers must contact sales or schedule demo to learn pricing
- Suggests custom pricing tailored to organization size from solopreneurs to enterprise
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Pricing, plan by plan
ClientPoint
$65/month- Professional$65/month
- Multimedia proposals
- Templates
- Analytics
- Enterprise$125/month
- Custom branding
- Advanced analytics
- API
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Questions people ask
- Is ClientPoint or Gong better?
- Neither clearly leads. ClientPoint starts at $65/month and Gong at $1600/user-per-year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ClientPoint or Gong?
- ClientPoint starts at $65/month and Gong at $1600/user-per-year.
- Does ClientPoint or Gong run on more platforms?
- ClientPoint runs on Web. Gong runs on Web, Cloud-based SaaS.
- What is ClientPoint best used for?
- ClientPoint is most often used for client management platform, project and account management. Of those, client management platform and project and account management are not what Gong is typically brought in for.
- What can ClientPoint do that Gong cannot?
- ClientPoint covers Multimedia proposals, Video embedding, E-signatures, Analytics. Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Both handle Salesforce, HubSpot, Web support.
Answered from the vendors’ own pages
ClientPoint: How much does ClientPoint cost?
ClientPoint does not publish pricing online. Contact the sales team at [email protected] or 888-972-7375 to request pricing information.
SourceGong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceClientPoint: Does ClientPoint offer different pricing for small versus large organizations?
ClientPoint indicates it serves solopreneurs through enterprise teams, suggesting pricing is customized based on organization size and requirements.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceClientPoint: Can I schedule a demo to see ClientPoint's pricing?
Yes, ClientPoint offers scheduling a demo through their website. Pricing details are typically discussed during the demo or follow-up conversation with sales.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
More on ClientPoint
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