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Customer Success · head to head

Catalyst vs ClientPoint

Catalyst logo

Catalyst

Customer Success

Customer Success Platform Built by CSMs

From
$500/month
Rated
-
Full reviewWebsite
ClientPoint logo

ClientPoint

Customer Success

Business Proposal Software

From
$65/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Catalyst pricing is custom and not published, requiring sales contact; ClientPoint no pricing information published on website or pricing page
  • They diverge on capability: Catalyst covers Health scoring, ClientPoint covers Multimedia proposals.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Catalyst and ClientPoint actually diverge.

Attributes where Catalyst and ClientPoint differ
AttributeCatalystClientPoint
Starting price$500/month$65/month
PlatformsWeb, MobileWeb
Founded20172009

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Catalyst

  • Health scoring
  • Playbooks
  • Journey builder
  • 360 customer view
  • Revenue intelligence
  • Slack
  • Segment

Only in ClientPoint

  • Multimedia proposals
  • Video embedding
  • E-signatures
  • Analytics
  • Team collaboration
  • Microsoft Dynamics
  • DocuSign

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Catalyst

  • Customer Successnot ClientPoint
  • Csm Toolsnot ClientPoint
  • Automationnot ClientPoint

ClientPoint

  • Client management platformnot Catalyst
  • Project and account managementnot Catalyst

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Catalyst

  • Pricing is custom and not published, requiring sales contact
  • Integration complexity for organizations with non-standard tech stacks

ClientPoint

  • No pricing information published on website or pricing page
  • Customers must contact sales or schedule demo to learn pricing
  • Suggests custom pricing tailored to organization size from solopreneurs to enterprise

Pricing, plan by plan

Catalyst

$500/month
  • Essential$500/month
    • Health scores
    • Automation
    • Reporting
  • Enterprise$1500/month
    • Custom integrations
    • Advanced analytics
    • Dedicated support

ClientPoint

$65/month
  • Professional$65/month
    • Multimedia proposals
    • Templates
    • Analytics
  • Enterprise$125/month
    • Custom branding
    • Advanced analytics
    • API

Which should you pick?

Choose Catalyst if

  • You need health scoring.
  • You work on Web, Mobile.
  • You also want playbooks.
Catalyst review

Choose ClientPoint if

  • You need multimedia proposals.
  • You also want video embedding.
ClientPoint review

Questions people ask

Is Catalyst or ClientPoint better?
Neither clearly leads. Catalyst starts at $500/month and ClientPoint at $65/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Catalyst or ClientPoint?
Catalyst starts at $500/month and ClientPoint at $65/month.
Does Catalyst or ClientPoint run on more platforms?
Catalyst runs on Web, Mobile. ClientPoint runs on Web.
What is Catalyst best used for?
Catalyst is most often used for customer success, csm tools, automation. Of those, customer success and csm tools are not what ClientPoint is typically brought in for.
What can Catalyst do that ClientPoint cannot?
Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. ClientPoint covers Multimedia proposals, Video embedding, E-signatures, Analytics. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Catalyst: Is Catalyst still separate after the Totango merger?

Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.

Source
ClientPoint: How much does ClientPoint cost?

ClientPoint does not publish pricing online. Contact the sales team at [email protected] or 888-972-7375 to request pricing information.

Source
Catalyst: Does Catalyst integrate with Salesforce?

Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.

Source
ClientPoint: Does ClientPoint offer different pricing for small versus large organizations?

ClientPoint indicates it serves solopreneurs through enterprise teams, suggesting pricing is customized based on organization size and requirements.

Source
Catalyst: Who should use Catalyst?

Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.

Source
ClientPoint: Can I schedule a demo to see ClientPoint's pricing?

Yes, ClientPoint offers scheduling a demo through their website. Pricing details are typically discussed during the demo or follow-up conversation with sales.

Source
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