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Nonprofits · head to head

Bonterra vs Raisely

Bonterra logo

Bonterra

Nonprofits

The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines

From
On request
Rated
-
Full reviewWebsite
Raisely logo

Raisely

Nonprofits

Peer to peer and campaign fundraising platform funded by optional donor tips rather than a platform fee

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.; Raisely the tip model performs unevenly, so an organisation with an older or offline recruited donor base sees a lower tip rate and quietly absorbs more of the platform cost than the model assumes.
  • They diverge on capability: Bonterra covers Case management, Raisely covers Peer to peer fundraising.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bonterra and Raisely actually diverge.

Attributes where Bonterra and Raisely differ
AttributeBonterraRaisely
Pricing modelquoteFree core platform funded by optional donor tips
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonterra

  • Case management
  • Fundraising and engagement
  • Corporate grantmaking
  • Employee giving and volunteering
  • Outcomes reporting
  • Impact data connectors

Only in Raisely

  • Peer to peer fundraising
  • Customisable campaign pages
  • Recurring giving
  • Matched giving and appeals
  • Open API and webhooks
  • Automations

What people use each for

The jobs each tool is most often brought in to do.

Bonterra

  • A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot Raisely
  • A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot Raisely
  • A large employer running a global employee match and grant disbursement programme across many countriesnot Raisely
  • A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot Raisely

Raisely

  • A charity running a challenge or endurance event where supporters raise money on their own pagesnot Bonterra
  • A campaign team that wants each appeal to look bespoke without rebuilding infrastructure each timenot Bonterra
  • An organisation unwilling to give a platform a percentage of a large peer to peer income linenot Bonterra
  • A digital team with front end skills or an agency partner who will customise the supporter journeynot Bonterra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonterra

  • The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
  • No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
  • Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
  • Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.

Raisely

  • The tip model performs unevenly, so an organisation with an older or offline recruited donor base sees a lower tip rate and quietly absorbs more of the platform cost than the model assumes.
  • It is a campaign platform, not a CRM, so supporter data must be synced onward and organisations that skip that step lose cross channel giving history.
  • Getting the most out of the customisation requires front end capability, and charities without it run campaigns that look like the default template while paying for a platform built for the opposite.
  • Support hours are anchored to Australian time zones, which leaves European and North American teams waiting overnight during a live campaign.
  • Payment processing is tied to a small set of processors, so organisations with an existing merchant relationship or unusual regional payment needs may not be able to keep it.

Pricing, plan by plan

Bonterra

On request
  • Bonterra Fundraising and Engagement$undefined/year
    • Donor CRM and email
    • Advocacy and organising tools
    • Priced by contact record count
  • Bonterra Case Management$undefined/year
    • Apricot participant records and assessments
    • Outcomes and funder reporting
    • Priced by user seats and programme count
  • Bonterra Corporate Social Responsibility$undefined/year
    • CyberGrants grant disbursement
    • Employee giving and volunteering
    • Enterprise contract, priced by programme spend

Raisely

On request
  • Raisely$undefined/year
    • No platform percentage charged to the organisation on the core plan
    • Donors are prompted to add an optional contribution to the platform at checkout
    • Card processing is charged separately by the payment processor

Which should you pick?

Choose Bonterra if

  • You need case management.
  • You work on Web, iOS, Android.
  • You also want fundraising and engagement.
Bonterra review

Choose Raisely if

  • You need peer to peer fundraising.
  • You also want customisable campaign pages.
Raisely review

Questions people ask

Is Bonterra or Raisely better?
Neither clearly leads. Bonterra starts at On request and Raisely at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonterra or Raisely?
Bonterra starts at On request and Raisely at On request.
Does Bonterra or Raisely run on more platforms?
Bonterra runs on Web, iOS, Android. Raisely runs on Web.
What is Bonterra best used for?
Bonterra is most often used for a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm, a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record, a large employer running a global employee match and grant disbursement programme across many countries, a nonprofit consolidating a legacy salsa or eto deployment onto a supported product within the same vendor. Of those, a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm and a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record are not what Raisely is typically brought in for.
What can Bonterra do that Raisely cannot?
Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering. Raisely covers Peer to peer fundraising, Customisable campaign pages, Recurring giving, Matched giving and appeals.

Answered from the vendors’ own pages

Bonterra: Is Bonterra a single product?

No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.

Raisely: How does Raisely make money if there is no platform fee?

Donors are prompted to add a voluntary contribution to the platform at checkout, and some organisations pay for plans that remove the prompt.

Bonterra: What happened to EveryAction and Apricot?

They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.

Raisely: Does the tip prompt reduce donation totals?

It changes the checkout, and results vary by audience. Test it against your own list rather than relying on published averages.

Bonterra: Does Bonterra publish pricing?

No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.

Raisely: Is it a donor CRM?

No. It runs campaigns and pushes data to a CRM through the API or an integration.

Bonterra: Should a small nonprofit consider Bonterra?

Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.

Raisely: Who is it best for?

Peer to peer and challenge event fundraising where a percentage platform fee on high volume would be the largest single cost.

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