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Nonprofits · head to head

Bonterra vs Handbid

Bonterra logo

Bonterra

Nonprofits

The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines

From
On request
Rated
-
Handbid logo

Handbid

Nonprofits

Mobile-first auction and event fundraising platform

From
On request
Rated
-

The short version

  • Each has a real cost: Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.; Handbid the pricing page publishes no plan, no rate, no minimum and no per-event fee; it states there are no preset tiers and directs every visitor to a pricing consultation
  • They diverge on capability: Bonterra covers Case management, Handbid covers Mobile bidding.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bonterra and Handbid actually diverge.

Attributes where Bonterra and Handbid differ
AttributeBonterraHandbid
Pricing modelquotesubscription
FoundedUnknown2011

Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonterra

  • Case management
  • Fundraising and engagement
  • Corporate grantmaking
  • Employee giving and volunteering
  • Outcomes reporting
  • Impact data connectors

Only in Handbid

  • Mobile bidding
  • Silent auctions
  • Live auctions
  • Fund-a-need
  • Ticketing
  • Salesforce
  • Stripe
  • PayPal

What people use each for

The jobs each tool is most often brought in to do.

Bonterra

  • A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot Handbid
  • A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot Handbid
  • A large employer running a global employee match and grant disbursement programme across many countriesnot Handbid
  • A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot Handbid

Handbid

  • Mobile bidding for charity and fundraising auctionsnot Bonterra
  • Event ticketing, registration and check-in with tap to paynot Bonterra
  • White-labelled online auctions for schools, nonprofits and corporate eventsnot Bonterra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonterra

  • The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
  • No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
  • Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
  • Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.

Handbid

  • The pricing page publishes no plan, no rate, no minimum and no per-event fee; it states there are no preset tiers and directs every visitor to a pricing consultation
  • There is no self-serve signup path; the only routes offered are Start Chatting, a consultation or a demo booking
  • Because packages are assembled per event, the cost of white-label auctions, text-to-give and support levels is not published

Pricing, plan by plan

Bonterra

On request
  • Bonterra Fundraising and Engagement$undefined/year
    • Donor CRM and email
    • Advocacy and organising tools
    • Priced by contact record count
  • Bonterra Case Management$undefined/year
    • Apricot participant records and assessments
    • Outcomes and funder reporting
    • Priced by user seats and programme count
  • Bonterra Corporate Social Responsibility$undefined/year
    • CyberGrants grant disbursement
    • Employee giving and volunteering
    • Enterprise contract, priced by programme spend

Handbid

On request
  • Starter$199/month
    • Basic auction features
    • Up to 50 items
  • Professional$499/month
    • Unlimited items
    • Live streaming
    • Fund-a-need
  • Enterprise$999/month
    • Multi-event license
    • White labeling
    • Priority support

Which should you pick?

Choose Bonterra if

  • You need case management.
  • You work on Web, iOS, Android.
  • You also want fundraising and engagement.

Choose Handbid if

  • You need mobile bidding.
  • You work on Web, IOS, Android.
  • You also want silent auctions.

Questions people ask

Is Bonterra or Handbid better?
Neither clearly leads. Bonterra starts at On request and Handbid at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonterra or Handbid?
Bonterra starts at On request and Handbid at On request.
Does Bonterra or Handbid run on more platforms?
Bonterra runs on Web, iOS, Android. Handbid runs on Web, IOS, Android.
What is Bonterra best used for?
Bonterra is most often used for a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm, a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record, a large employer running a global employee match and grant disbursement programme across many countries, a nonprofit consolidating a legacy salsa or eto deployment onto a supported product within the same vendor. Of those, a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm and a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record are not what Handbid is typically brought in for.
What can Bonterra do that Handbid cannot?
Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering. Handbid covers Mobile bidding, Silent auctions, Live auctions, Fund-a-need.

Answered from the vendors’ own pages

Bonterra: Is Bonterra a single product?

No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.

Handbid: How much does Handbid cost?

Handbid does not use standard pricing tiers. Instead, the company provides custom quotes based on your event needs, event volume, and support requirements. Handbid emphasizes no commission on funds raised.

Source
Bonterra: What happened to EveryAction and Apricot?

They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.

Handbid: Does Handbid take a commission on auction proceeds?

No. Handbid does not charge a percentage of funds raised. Platform fees are separate from payment processing.

Source
Bonterra: Does Bonterra publish pricing?

No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.

Handbid: What payment processing fees does Handbid charge?

Handbid's payment processing fees are: Visa/Mastercard/Discover 3.5% + $0.30 per transaction, American Express 3.95% + $0.30 per transaction, and ACH 1.5% flat with no per-transaction fee.

Source
Bonterra: Should a small nonprofit consider Bonterra?

Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.

Handbid: What is included in Handbid licenses?

All Handbid licenses include unlimited items, guests, and bidders; all auction formats (silent, live, paddle raise); ticketing and check-in; money handling and reporting; platform updates; and live phone support during events.

Source
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