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Nonprofits · head to head

Bonterra vs Microsoft Nonprofit Program

Bonterra logo

Bonterra

Nonprofits

The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines

From
On request
Rated
-
Full reviewWebsite
Microsoft Nonprofit Program logo

Microsoft Nonprofit Program

Nonprofits

Free Microsoft tools for nonprofits

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Nonprofit Program has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.; Microsoft Nonprofit Program schools, universities, government agencies, banks, insurers, professional associations, sports bodies and political and labour groups are all ineligible
  • They diverge on capability: Bonterra covers Case management, Microsoft Nonprofit Program covers Office Suite.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bonterra and Microsoft Nonprofit Program actually diverge.

Attributes where Bonterra and Microsoft Nonprofit Program differ
AttributeBonterraMicrosoft Nonprofit Program
Starting priceOn requestFree
Pricing modelquotefree
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, IOS, Android, Desktop
FoundedUnknown1975

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonterra

  • Case management
  • Fundraising and engagement
  • Corporate grantmaking
  • Employee giving and volunteering
  • Outcomes reporting
  • Impact data connectors

Only in Microsoft Nonprofit Program

  • Office Suite
  • Cloud storage
  • Email and collaboration
  • Analytics
  • CRM
  • Data analytics
  • Teams
  • SharePoint

What people use each for

The jobs each tool is most often brought in to do.

Bonterra

  • A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot Microsoft Nonprofit Program
  • A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot Microsoft Nonprofit Program
  • A large employer running a global employee match and grant disbursement programme across many countriesnot Microsoft Nonprofit Program
  • A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot Microsoft Nonprofit Program

Microsoft Nonprofit Program

  • Nonprofit organization technology needsnot Bonterra
  • Educational institutionsnot Bonterra
  • Charitable organizationsnot Bonterra
  • Eligible 501(c)(3) organizationsnot Bonterra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonterra

  • The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
  • No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
  • Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
  • Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.

Microsoft Nonprofit Program

  • Schools, universities, government agencies, banks, insurers, professional associations, sports bodies and political and labour groups are all ineligible
  • Free granted licences cover paid employees and unpaid executive staff only; volunteers and temporary staff get discounts rather than grants
  • Organisations must keep at least 85 percent of granted licences actively used
  • Licence counts vary by country and a group of organisations can hold only one grant account

Pricing, plan by plan

Bonterra

On request
  • Bonterra Fundraising and Engagement$undefined/year
    • Donor CRM and email
    • Advocacy and organising tools
    • Priced by contact record count
  • Bonterra Case Management$undefined/year
    • Apricot participant records and assessments
    • Outcomes and funder reporting
    • Priced by user seats and programme count
  • Bonterra Corporate Social Responsibility$undefined/year
    • CyberGrants grant disbursement
    • Employee giving and volunteering
    • Enterprise contract, priced by programme spend

Microsoft Nonprofit Program

Free
  • Nonprofit ProgramFree
    • Office 365
    • Azure
    • Dynamics 365

Which should you pick?

Choose Bonterra if

  • You need case management.
  • You work on Web, iOS, Android.
  • You also want fundraising and engagement.
Bonterra review

Choose Microsoft Nonprofit Program if

  • You need office suite.
  • You want to start without paying.
  • You work on Web, IOS, Android, Desktop.
  • You also want cloud storage.
Microsoft Nonprofit Program review

Questions people ask

Is Bonterra or Microsoft Nonprofit Program better?
Neither clearly leads. Bonterra starts at On request and Microsoft Nonprofit Program at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonterra or Microsoft Nonprofit Program?
Microsoft Nonprofit Program has a free tier; the other does not. Paid plans start at On request for Bonterra and Free for Microsoft Nonprofit Program.
Does Bonterra or Microsoft Nonprofit Program run on more platforms?
Bonterra runs on Web, iOS, Android. Microsoft Nonprofit Program runs on Web, IOS, Android, Desktop.
Can I use Microsoft Nonprofit Program for free?
Yes. Microsoft Nonprofit Program has a free tier, so you can try it without paying. Bonterra starts at On request.
What is Bonterra best used for?
Bonterra is most often used for a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm, a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record, a large employer running a global employee match and grant disbursement programme across many countries, a nonprofit consolidating a legacy salsa or eto deployment onto a supported product within the same vendor. Of those, a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm and a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record are not what Microsoft Nonprofit Program is typically brought in for.
What can Bonterra do that Microsoft Nonprofit Program cannot?
Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering. Microsoft Nonprofit Program covers Office Suite, Cloud storage, Email and collaboration, Analytics.

Answered from the vendors’ own pages

Bonterra: Is Bonterra a single product?

No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.

Microsoft Nonprofit Program: How much does Microsoft 365 cost for nonprofits?

Microsoft offers 75% discount on Microsoft 365 Business Premium for eligible nonprofits, with exact pricing depending on organization verification. Additional nonprofit discounts include 15% on Microsoft 365 Copilot and 60% on Dynamics 365 Business Central.

Source
Bonterra: What happened to EveryAction and Apricot?

They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.

Microsoft Nonprofit Program: What Azure benefits do nonprofits receive?

Eligible nonprofits receive $2,000 USD in annual Azure services credits with access to the complete Azure product portfolio. Exact annual allocation depends on nonprofit verification and registration status.

Source
Bonterra: Does Bonterra publish pricing?

No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.

Microsoft Nonprofit Program: How do I verify my organization is eligible for nonprofit discounts?

Organizations must register through Microsoft's nonprofit portal and confirm eligibility to access published discounts. Nonprofits typically include 501(c)(3) organizations and other government-recognized charitable entities, requiring verification before accessing discount rates.

Source
Bonterra: Should a small nonprofit consider Bonterra?

Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.

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