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Nonprofits · head to head

Donorbox vs Sumac

Donorbox logo

Donorbox

Nonprofits

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite
Sumac logo

Sumac

Nonprofits

Modular nonprofit CRM that pairs donor management with client case management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Donorbox has a free tier, so it costs nothing to try first.
  • Each has a real cost: Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing); Sumac pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • They diverge on capability: Donorbox covers Custom donation forms, Sumac covers Donor and gift management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Donorbox and Sumac actually diverge.

Attributes where Donorbox and Sumac differ
AttributeDonorboxSumac
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWebWeb, Windows
Founded2016Unknown

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Donorbox

  • Custom donation forms
  • Peer-to-peer fundraising
  • Payment processing
  • Donor management
  • Stripe
  • PayPal
  • Mailchimp
  • Zapier

Only in Sumac

  • Donor and gift management
  • Case management module
  • Memberships and volunteers
  • Grant management
  • Role based permissions
  • Custom fields and forms

What people use each for

The jobs each tool is most often brought in to do.

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot Sumac
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot Sumac
  • Multi-channel giving strategies including text-to-give and membership programmesnot Sumac

Sumac

  • A social service agency that must record client cases and donor gifts without buying two systemsnot Donorbox
  • A charity that wants only donor and grant modules and refuses to pay for an events suite it will not usenot Donorbox
  • A Canadian organisation wanting local support hours and receipting conventionsnot Donorbox
  • An agency replacing a legacy Access or FileMaker database with something supportednot Donorbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

Sumac

  • Pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • The interface reflects the product's age, and staff arriving from consumer grade software find navigation and data entry slower than in newer CRMs.
  • Holding client case notes and donor records in one database makes permission design a compliance obligation, and a misconfigured role can expose confidential client material to fundraising staff.
  • The integration catalogue is small, so payment, email and accounting connections outside the listed few mean manual export or paid custom work.
  • Modular licensing means the price rises in visible steps as programmes expand, and organisations frequently discover the module they need most was not in the original quote.

Pricing, plan by plan

Donorbox

Free
  • StandardFree
    • Unlimited donation forms and pages
    • Basic reporting
    • 2.95-3.95% transaction fees
  • Pro$150/month
    • Advanced customizations
    • Crypto and stock donations
    • AI assistant included

Sumac

On request
  • Sumac$undefined/year
    • Quoted by module selection and organisation size
    • Case management is a separately licensed module
    • Implementation and data migration quoted separately

Which should you pick?

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want peer-to-peer fundraising.
Donorbox review

Choose Sumac if

  • You need donor and gift management.
  • You work on Web, Windows.
  • You also want case management module.
Sumac review

Questions people ask

Is Donorbox or Sumac better?
Neither clearly leads. Donorbox starts at Free and Sumac at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Donorbox or Sumac?
Donorbox has a free tier; the other does not. Paid plans start at Free for Donorbox and On request for Sumac.
Does Donorbox or Sumac run on more platforms?
Donorbox runs on Web. Sumac runs on Web, Windows.
Can I use Donorbox for free?
Yes. Donorbox has a free tier, so you can try it without paying. Sumac starts at On request.
What is Donorbox best used for?
Donorbox is most often used for small to mid-sized nonprofits needing affordable donation processing in 96+ countries, organisations seeking integrated event ticketing and peer-to-peer fundraising, multi-channel giving strategies including text-to-give and membership programmes. Of those, small to mid-sized nonprofits needing affordable donation processing in 96+ countries and organisations seeking integrated event ticketing and peer-to-peer fundraising are not what Sumac is typically brought in for.
What can Donorbox do that Sumac cannot?
Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Donor management. Sumac covers Donor and gift management, Case management module, Memberships and volunteers, Grant management.

Answered from the vendors’ own pages

Donorbox: How much does Donorbox cost?

Donorbox Standard is free with 2.95-3.95% transaction fees. Pro is $150/month with 1.75-2% transaction fees, advanced customizations, and AI assistance. Premium requires a custom quote.

Source
Sumac: Is Sumac the same product as Societ?

The vendor has been moving its products under the Societ brand, so you may see both names for the same platform during a sales cycle.

Donorbox: Is Donorbox free?

Yes, Donorbox Standard is free with unlimited donation forms and basic reporting, though transaction fees of 2.95-3.95% apply.

Source
Sumac: Can it handle client case management?

Yes, that is its clearest differentiator among donor CRMs. It is a licensed module, not part of the base product.

Donorbox: What are Donorbox's transaction fees by plan?

Standard plan charges 2.95-3.95% per transaction. Pro charges 1.75-2%. Premium charges 1.6-2%. All plans allow donors to cover processing fees.

Source
Sumac: Is pricing published?

No. It is quoted by module and organisation size, which makes like for like comparison harder than with published per contact products.

Sumac: Does it work for US charities?

Yes, though the vendor is Canadian and its receipting and support conventions are strongest for Canadian organisations.

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