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Donorbox vs Salsa CRM

Donorbox logo

Donorbox

Software

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite
Salsa CRM logo

Salsa CRM

Software

Integrated CRM and email marketing for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Donorbox has a free tier, so it costs nothing to try first.
  • Each has a real cost: Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing); Salsa CRM no longer sold as Salsa. salsalabs.com redirects to Bonterra, which absorbed it alongside EveryAction
  • They diverge on capability: Donorbox covers Custom donation forms, Salsa CRM covers Contact management.

Where they differ

Only the attributes on which Donorbox and Salsa CRM actually diverge.

Attributes where Donorbox and Salsa CRM differ
AttributeDonorboxSalsa CRM
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Mobile-responsive
Founded20162000

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Donorbox

  • Custom donation forms
  • Peer-to-peer fundraising
  • Payment processing
  • Donor management
  • Mailchimp
  • Zapier

Only in Salsa CRM

  • Contact management
  • Email marketing
  • Fundraising tools
  • Advocacy campaigns
  • Analytics
  • Salesforce
  • Google Analytics

Both cover

  • Stripe
  • PayPal
  • Web support
  • Mobile-responsive support

What people use each for

The jobs each tool is most often brought in to do.

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot Salsa CRM
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot Salsa CRM
  • Multi-channel giving strategies including text-to-give and membership programmesnot Salsa CRM

Salsa CRM

  • Business operationsnot Donorbox
  • Productivitynot Donorbox
  • Automationnot Donorbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

Salsa CRM

  • No longer sold as Salsa. salsalabs.com redirects to Bonterra, which absorbed it alongside EveryAction
  • Pricing is not published

Pricing, plan by plan

Donorbox

Free

No published plan breakdown. See the Donorbox review.

Salsa CRM

On request
  • Essential$85/month
    • Contact management
    • Email marketing
  • Advanced$200/month
    • Fundraising tools
    • Advocacy campaigns
    • Reporting

Which should you pick?

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want peer-to-peer fundraising.
Donorbox review

Choose Salsa CRM if

  • You need contact management.
  • You work on Web, Mobile-responsive.
  • You also want email marketing.
Salsa CRM review

Questions people ask

Is Donorbox or Salsa CRM better?
Neither clearly leads. Donorbox starts at Free and Salsa CRM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Donorbox or Salsa CRM?
Donorbox has a free tier; the other does not. Paid plans start at Free for Donorbox and On request for Salsa CRM.
Does Donorbox or Salsa CRM run on more platforms?
Donorbox runs on Web. Salsa CRM runs on Web, Mobile-responsive.
Can I use Donorbox for free?
Yes. Donorbox has a free tier, so you can try it without paying. Salsa CRM starts at On request.
What is Donorbox best used for?
Donorbox is most often used for small to mid-sized nonprofits needing affordable donation processing in 96+ countries, organisations seeking integrated event ticketing and peer-to-peer fundraising, multi-channel giving strategies including text-to-give and membership programmes. Of those, small to mid-sized nonprofits needing affordable donation processing in 96+ countries and organisations seeking integrated event ticketing and peer-to-peer fundraising are not what Salsa CRM is typically brought in for.
What can Donorbox do that Salsa CRM cannot?
Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Donor management. Salsa CRM covers Contact management, Email marketing, Fundraising tools, Advocacy campaigns. Both handle Stripe, PayPal, Web support, Mobile-responsive support.
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Related pages

More on Donorbox

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