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Donorbox vs Salesforce for Nonprofits

Donorbox logo

Donorbox

Software

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite
Salesforce for Nonprofits logo

Salesforce for Nonprofits

Software

Enterprise CRM for nonprofit organizations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing); Salesforce for Nonprofits the Power of Us free grant covers only 10 Salesforce Nonprofit Cloud or Sales/Service Cloud licences; every licence beyond that is paid
  • They diverge on capability: Donorbox covers Custom donation forms, Salesforce for Nonprofits covers Campaign tracking.

Where they differ

Only the attributes on which Donorbox and Salesforce for Nonprofits actually diverge.

Attributes where Donorbox and Salesforce for Nonprofits differ
AttributeDonorboxSalesforce for Nonprofits
Pricing modelfreemiumsubscription
PlatformsWebWeb, IOS, Android
Founded20161999

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Donorbox

  • Custom donation forms
  • Peer-to-peer fundraising
  • Payment processing
  • PayPal
  • Mailchimp
  • Zapier
  • Mobile-responsive support

Only in Salesforce for Nonprofits

  • Campaign tracking
  • Volunteer management
  • Program tracking
  • Advanced reporting
  • Google Analytics
  • Slack
  • Tableau
  • IOS support

Both cover

  • Donor management
  • Stripe
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot Salesforce for Nonprofits
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot Salesforce for Nonprofits
  • Multi-channel giving strategies including text-to-give and membership programmesnot Salesforce for Nonprofits

Salesforce for Nonprofits

  • Nonprofit constituent CRM covering fundraising, programs, outcomes and volunteersnot Donorbox
  • Consolidating donor, grant and program data on the Salesforce platformnot Donorbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

Salesforce for Nonprofits

  • The Power of Us free grant covers only 10 Salesforce Nonprofit Cloud or Sales/Service Cloud licences; every licence beyond that is paid
  • Nonprofit Cloud Enterprise is $60 per user per month billed annually and Nonprofit Cloud Unlimited is $100 per user per month billed annually
  • The free licences require passing Salesforce eligibility criteria for the Power of Us program
  • Most Salesforce products are sold on annual contracts
  • Some products must scale together when you add or upgrade, which requires going through an Account Executive

Pricing, plan by plan

Donorbox

Free

No published plan breakdown. See the Donorbox review.

Salesforce for Nonprofits

Free
  • Nonprofit CloudFree
    • Donor management
    • Campaign tracking
    • Volunteer management
  • Professional$150/month
    • Advanced reporting
    • API integrations
    • Customization

Which should you pick?

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want peer-to-peer fundraising.
Donorbox review

Choose Salesforce for Nonprofits if

  • You need campaign tracking.
  • You want to start without paying.
  • You work on Web, IOS, Android.
  • You also want volunteer management.
Salesforce for Nonprofits review

Questions people ask

Is Donorbox or Salesforce for Nonprofits better?
Neither clearly leads. Donorbox starts at Free and Salesforce for Nonprofits at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Donorbox or Salesforce for Nonprofits?
Donorbox starts at Free and Salesforce for Nonprofits at Free.
Does Donorbox or Salesforce for Nonprofits run on more platforms?
Donorbox runs on Web. Salesforce for Nonprofits runs on Web, IOS, Android.
Can I use Donorbox for free?
Both have a free tier, so you can try either at no cost before committing.
What is Donorbox best used for?
Donorbox is most often used for small to mid-sized nonprofits needing affordable donation processing in 96+ countries, organisations seeking integrated event ticketing and peer-to-peer fundraising, multi-channel giving strategies including text-to-give and membership programmes. Of those, small to mid-sized nonprofits needing affordable donation processing in 96+ countries and organisations seeking integrated event ticketing and peer-to-peer fundraising are not what Salesforce for Nonprofits is typically brought in for.
What can Donorbox do that Salesforce for Nonprofits cannot?
Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, PayPal. Salesforce for Nonprofits covers Campaign tracking, Volunteer management, Program tracking, Advanced reporting. Both handle Donor management, Stripe, Web support.
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