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Webinars · head to head

BlueJeans vs Dialpad

B

BlueJeans

Webinars

Connected through Verizon

From
$10/month
Rated
-
Full reviewWebsite
Dialpad logo

Dialpad

Telecommunications

Cloud phone and voice communications

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BlueJeans shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023; Dialpad pricing details not publicly disclosed; requires contacting sales
  • They diverge on capability: BlueJeans covers HD and 4K video, Dialpad covers Voice calls.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which BlueJeans and Dialpad actually diverge.

Attributes where BlueJeans and Dialpad differ
AttributeBlueJeansDialpad
Starting price$10/monthOn request
Pricing modelsubscriptionUnknown
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Mobile
CategoryWebinarsTelecommunications
Founded19832013

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BlueJeans

  • HD and 4K video
  • Audio conferencing
  • Screen sharing
  • Recording and playback
  • Chat and messaging
  • Virtual backgrounds
  • Hand raising
  • Breakout rooms

Only in Dialpad

  • Voice calls
  • Video meeting
  • Chat
  • Analytics
  • Call recording
  • HubSpot
  • Microsoft 365
  • Zapier

Both cover

  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

BlueJeans

  • Enterprise meetingsnot Dialpad
  • Healthcare consultationsnot Dialpad
  • Financial servicesnot Dialpad
  • Government communicationsnot Dialpad
  • Large eventsnot Dialpad

Dialpad

  • Customer service with AI voice and chat agentsnot BlueJeans
  • Autonomous contact centre operations with handoff to humansnot BlueJeans
  • Multi-channel communication (voice, chat, SMS, email)not BlueJeans
  • HIPAA-compliant healthcare communicationnot BlueJeans

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BlueJeans

  • Shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • bluejeans.com no longer resolves
  • Verizon bought it for $400 million in 2020 and closed it citing a changing market, so there is no successor product to move to within the same vendor

Dialpad

  • Pricing details not publicly disclosed; requires contacting sales
  • AI Agent pricing uses credit-based model with pay-per-value structure
  • Specific pricing tiers and feature comparisons not available on public website

Pricing, plan by plan

BlueJeans

$10/month
  • Essentials$10/month
    • 100 participants
    • HD video
    • Screen sharing
  • Pro$15/month
    • 300 participants
    • 4K video
    • Virtual backgrounds
  • Business$20/month
    • 500 participants
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited participants
    • Custom deployment
    • Dedicated account team

Dialpad

On request

No published plan breakdown. See the Dialpad review.

Which should you pick?

Choose BlueJeans if

  • You need hd and 4k video.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want audio conferencing.
BlueJeans review

Choose Dialpad if

  • You need voice calls.
  • You work on Web, Mobile.
  • You also want video meeting.
Dialpad review

Questions people ask

Is BlueJeans or Dialpad better?
Neither clearly leads. BlueJeans starts at $10/month and Dialpad at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BlueJeans or Dialpad?
BlueJeans starts at $10/month and Dialpad at On request.
Does BlueJeans or Dialpad run on more platforms?
BlueJeans runs on Web, Windows, Macos, Ios, Android. Dialpad runs on Web, Mobile.
What is BlueJeans best used for?
BlueJeans is most often used for enterprise meetings, healthcare consultations, financial services, government communications. Of those, enterprise meetings and healthcare consultations are not what Dialpad is typically brought in for.
What can BlueJeans do that Dialpad cannot?
BlueJeans covers HD and 4K video, Audio conferencing, Screen sharing, Recording and playback. Dialpad covers Voice calls, Video meeting, Chat, Analytics. Both handle Slack, Salesforce.

Answered from the vendors’ own pages

Dialpad: How much does Dialpad cost?

Dialpad uses conversation-based pricing where customers purchase a pool of AI Agent Credits. Billing occurs only when AI delivers value by retrieving information or executing actions. Exact pricing is not published online and requires contacting sales.

Source
Dialpad: What is Dialpad's AI Agent pricing model?

Dialpad AI Agents are priced per conversation using a credit system. Credits are used only when the AI retrieves information or executes actions like scheduling, routing, or order lookup.

Source
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