Softwr

Webinar & Virtual Events · head to head

Cvent vs Dialpad

Cvent logo

Cvent

Webinar & Virtual Events

Event technology for every event

From
$10000/month
Rated
-
Full reviewWebsite
Dialpad logo

Dialpad

Telecommunications

Cloud phone and voice communications

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cvent high cost prohibitive for small organizations and nonprofits; Dialpad pricing details not publicly disclosed; requires contacting sales
  • They diverge on capability: Cvent covers Event registration, Dialpad covers Voice calls.

Where they differ

Only the attributes on which Cvent and Dialpad actually diverge.

Attributes where Cvent and Dialpad differ
AttributeCventDialpad
Starting price$10000/monthOn request
CategoryWebinar & Virtual EventsTelecommunications
Founded19992013

Identical on both: pricing model (Unknown), free tier (No), platforms (Web, Mobile), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cvent

  • Event registration
  • Venue sourcing
  • Attendee management
  • Mobile event app
  • Event marketing
  • Marketo
  • Microsoft Dynamics
  • SAP

Only in Dialpad

  • Voice calls
  • Video meeting
  • Chat
  • Analytics
  • Call recording
  • Slack
  • HubSpot
  • Microsoft 365

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cvent

  • Event planningnot Dialpad
  • Ticket salesnot Dialpad
  • Attendee managementnot Dialpad
  • Virtual eventsnot Dialpad
  • Event marketingnot Dialpad

Dialpad

  • Customer service with AI voice and chat agentsnot Cvent
  • Autonomous contact centre operations with handoff to humansnot Cvent
  • Multi-channel communication (voice, chat, SMS, email)not Cvent
  • HIPAA-compliant healthcare communicationnot Cvent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cvent

  • High cost prohibitive for small organizations and nonprofits
  • Complex modular pricing makes budgeting difficult

Dialpad

  • Pricing details not publicly disclosed; requires contacting sales
  • AI Agent pricing uses credit-based model with pay-per-value structure
  • Specific pricing tiers and feature comparisons not available on public website

Pricing, plan by plan

Cvent

$10000/month

No published plan breakdown. See the Cvent review.

Dialpad

On request

No published plan breakdown. See the Dialpad review.

Which should you pick?

Choose Cvent if

  • You need event registration.
  • You work on Web, Mobile.
  • You also want venue sourcing.
Cvent review

Choose Dialpad if

  • You need voice calls.
  • You work on Web, Mobile.
  • You also want video meeting.
Dialpad review

Questions people ask

Is Cvent or Dialpad better?
Neither clearly leads. Cvent starts at $10000/month and Dialpad at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cvent or Dialpad?
Cvent starts at $10000/month and Dialpad at On request.
Does Cvent or Dialpad run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Cvent best used for?
Cvent is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Dialpad is typically brought in for.
What can Cvent do that Dialpad cannot?
Cvent covers Event registration, Venue sourcing, Attendee management, Mobile event app. Dialpad covers Voice calls, Video meeting, Chat, Analytics. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Cvent: Does Cvent offer a free trial or demo?

Cvent does not list pricing on its website but offers customized demos and evaluations. No free trial is publicly available.

Source
Cvent: What modules are available?

Core modules include Registration, Attendee Hub, OnArrival, event app, badge printing, and real-time reporting. Additional modules can be added based on event needs.

Source
Cvent: Does it support virtual and hybrid events?

Yes. Cvent Event Management supports in-person, virtual, and hybrid events with integrated registration, attendee engagement, and reporting across all formats.

Source
Cvent: How much does it cost?

Cvent pricing starts at $10,000 per month and scales to $100,000+ for enterprise deployments, with costs based on selected modules and event volume. Exact pricing requires a sales consultation.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Cvent

More on Dialpad

Keep looking

Other head to heads