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CRM · head to head

Bitrix24 vs Shortcut

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Shortcut logo

Shortcut

Technology

Project management for software teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Shortcut limited reporting compared to Jira
  • They diverge on capability: Bitrix24 covers Contact management, Shortcut covers Stories & epics.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and Shortcut actually diverge.

Attributes where Bitrix24 and Shortcut differ
AttributeBitrix24Shortcut
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, macOS, Windows, Linux
CategoryCRMTechnology
Founded20122014

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps

Only in Shortcut

  • Stories & epics
  • Iterations (sprints)
  • Kanban boards
  • Roadmaps
  • Reporting
  • Docs
  • API & webhooks
  • Mobile apps

Both cover

  • Slack
  • Zapier
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot Shortcut
  • Project management with Kanban/Ganttnot Shortcut
  • Team collaboration and chatnot Shortcut
  • E-commerce integrationnot Shortcut

Shortcut

  • Sprint planningnot Bitrix24
  • Bug trackingnot Bitrix24
  • Feature developmentnot Bitrix24
  • Product roadmappingnot Bitrix24
  • Team collaborationnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Shortcut

  • Limited reporting compared to Jira
  • Designed specifically for software teams, not general project management
  • Can experience slow loading times with very large projects

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Shortcut

Free
  • FreeFree
    • Kanban boards
    • Sprints
    • Roadmaps
  • Team$8.5/user/month
    • Unlimited users
    • Advanced reports
    • WIP limits
  • Business$12/user/month
    • Unlimited workspaces
    • OKRs
    • Advanced custom fields
  • Enterprise$undefined/custom
    • Volume discounts
    • SSO/SCIM
    • Premier support

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Shortcut if

  • You need stories & epics.
  • You want to start without paying.
  • You work on Web, macOS, Windows, Linux.
  • You also want iterations (sprints).
Shortcut review

Questions people ask

Is Bitrix24 or Shortcut better?
Neither clearly leads. Bitrix24 starts at Free and Shortcut at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Shortcut?
Bitrix24 starts at Free and Shortcut at Free.
Does Bitrix24 or Shortcut run on more platforms?
Bitrix24 runs on Web, Ios, Android. Shortcut runs on Web, macOS, Windows, Linux.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Shortcut is typically brought in for.
What can Bitrix24 do that Shortcut cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Shortcut covers Stories & epics, Iterations (sprints), Kanban boards, Roadmaps. Both handle Slack, Zapier, GDPR.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Shortcut: Does Shortcut have a free plan?

Yes, Shortcut offers a free plan for up to 10 users with core features like kanban boards, roadmaps, sprints, and reports. Paid plans start at $8.50 per user per month.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Shortcut: Does Shortcut integrate with GitHub?

Yes, Shortcut has native GitHub integration that automatically syncs pull requests and commits to stories, and includes GitLab and Bitbucket support as well.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Shortcut: Can I use Shortcut for non-technical projects?

Shortcut is built for software teams, though you can customize workflows for other use cases. Linear and Asana may be better suited for non-technical project management.

Source
Shortcut: Does Shortcut support SSO and SCIM?

Yes, SSO and SCIM support are available on the Enterprise plan, allowing centralized identity management for large organizations.

Source
Shortcut: What's the difference between Shortcut and Jira?

Shortcut is lighter and faster with less setup required, while Jira offers deeper customization and enterprise features. Shortcut works better for modern software teams wanting simplicity; Jira suits enterprises needing extensive configuration.

Source
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