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Software · head to head

Bitrix24 vs DEAR Systems

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
DEAR Systems logo

DEAR Systems

Software

Cloud inventory management for growing businesses

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • They diverge on capability: Bitrix24 covers Contact management, DEAR Systems covers Inventory control.

Where they differ

Only the attributes on which Bitrix24 and DEAR Systems actually diverge.

Attributes where Bitrix24 and DEAR Systems differ
AttributeBitrix24DEAR Systems
Starting priceFree$249/month
Free tierYesNo
PlatformsWeb, Ios, AndroidCloud, Web, Mobile

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown), founded (2012).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot DEAR Systems
  • Team chat, tasks and project management in one suitenot DEAR Systems
  • Telephony and email integrated with customer recordsnot DEAR Systems
  • Document storage and collaborationnot DEAR Systems
  • Workflow automation and HR records on the higher tiersnot DEAR Systems

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Bitrix24
  • Manufacturing with bills of materials and material requirements planningnot Bitrix24
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Bitrix24
  • Multi warehouse stock control across unlimited locationsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

DEAR Systems

$249/month
  • Standard$249/month
    • 5 users
    • Inventory management
    • Order management
  • Retailing$399/month
    • 10 users
    • POS integration
    • B2B portal

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Questions people ask

Is Bitrix24 or DEAR Systems better?
Neither clearly leads. Bitrix24 starts at Free and DEAR Systems at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or DEAR Systems?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $249/month for DEAR Systems.
Does Bitrix24 or DEAR Systems run on more platforms?
Bitrix24 runs on Web, Ios, Android. DEAR Systems runs on Cloud, Web, Mobile.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. DEAR Systems starts at $249/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what DEAR Systems is typically brought in for.
What can Bitrix24 do that DEAR Systems cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing. Both handle Web support.
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