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Software · head to head

Bitrix24 vs Oracle NetSuite

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Oracle NetSuite logo

Oracle NetSuite

Software

Cloud ERP for modern business operations

From
$999/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Oracle NetSuite the Internet Archive's capture of NetSuite's ERP product page on 23 December 2020 named distinct sub-products (Financial Management, Financial Planning, Order Management, Procurement, Production Management, Supply Chain Management, Warehouse & Fulfillment) with no price figure published for any.
  • They diverge on capability: Bitrix24 covers Contact management, Oracle NetSuite covers Financial management.

Where they differ

Only the attributes on which Bitrix24 and Oracle NetSuite actually diverge.

Attributes where Bitrix24 and Oracle NetSuite differ
AttributeBitrix24Oracle NetSuite
Starting priceFree$999/month
Free tierYesNo
PlatformsWeb, Ios, AndroidCloud, Web
Founded20121977

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Oracle NetSuite

  • Financial management
  • Accounting
  • Supply chain
  • Inventory
  • CRM
  • Salesforce
  • DocuSign
  • Google Workspace

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Oracle NetSuite
  • Team chat, tasks and project management in one suitenot Oracle NetSuite
  • Telephony and email integrated with customer recordsnot Oracle NetSuite
  • Document storage and collaborationnot Oracle NetSuite
  • Workflow automation and HR records on the higher tiersnot Oracle NetSuite

Oracle NetSuite

  • Financial planningnot Bitrix24
  • Order managementnot Bitrix24
  • Inventory trackingnot Bitrix24
  • Multi-subsidiary managementnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Oracle NetSuite

  • The Internet Archive's capture of NetSuite's ERP product page on 23 December 2020 named distinct sub-products (Financial Management, Financial Planning, Order Management, Procurement, Production Management, Supply Chain Management, Warehouse & Fulfillment) with no price figure published for any.

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Oracle NetSuite

$999/month
  • Starter$999/month
    • Basic ERP functionality
    • Financial management
    • CRM
  • Standard$1999/month
    • Advanced ERP
    • Supply chain
    • Manufacturing

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Oracle NetSuite if

  • You need financial management.
  • You work on Cloud, Web.
  • You also want accounting.
Oracle NetSuite review

Questions people ask

Is Bitrix24 or Oracle NetSuite better?
Neither clearly leads. Bitrix24 starts at Free and Oracle NetSuite at $999/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Oracle NetSuite?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $999/month for Oracle NetSuite.
Does Bitrix24 or Oracle NetSuite run on more platforms?
Bitrix24 runs on Web, Ios, Android. Oracle NetSuite runs on Cloud, Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Oracle NetSuite starts at $999/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Oracle NetSuite is typically brought in for.
What can Bitrix24 do that Oracle NetSuite cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Oracle NetSuite covers Financial management, Accounting, Supply chain, Inventory. Both handle Web support.
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