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Software · head to head

Bitrix24 vs SYSPRO

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
SYSPRO logo

SYSPRO

Software

ERP for manufacturing and distribution

From
$1200/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; SYSPRO sYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo
  • They diverge on capability: Bitrix24 covers Contact management, SYSPRO covers Financial management.

Where they differ

Only the attributes on which Bitrix24 and SYSPRO actually diverge.

Attributes where Bitrix24 and SYSPRO differ
AttributeBitrix24SYSPRO
Starting priceFree$1200/month
Free tierYesNo
PlatformsWeb, Ios, AndroidCloud, On-premise, Web
Founded20121978

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in SYSPRO

  • Financial management
  • Manufacturing
  • Supply chain
  • Inventory management
  • Quality management
  • REST APIs
  • EDI systems
  • Third-party systems

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot SYSPRO
  • Team chat, tasks and project management in one suitenot SYSPRO
  • Telephony and email integrated with customer recordsnot SYSPRO
  • Document storage and collaborationnot SYSPRO
  • Workflow automation and HR records on the higher tiersnot SYSPRO

SYSPRO

  • ERP for discrete and process manufacturersnot Bitrix24
  • Distribution, inventory and warehouse managementnot Bitrix24
  • Production planning, bills of materials and shop floor controlnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

SYSPRO

  • SYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

SYSPRO

$1200/month
  • Standard$1200/month
    • Financial management
    • Manufacturing
    • Supply chain
  • Premium$2500/month
    • Advanced modules
    • Analytics
    • Priority support

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose SYSPRO if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.
SYSPRO review

Questions people ask

Is Bitrix24 or SYSPRO better?
Neither clearly leads. Bitrix24 starts at Free and SYSPRO at $1200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or SYSPRO?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $1200/month for SYSPRO.
Does Bitrix24 or SYSPRO run on more platforms?
Bitrix24 runs on Web, Ios, Android. SYSPRO runs on Cloud, On-premise, Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. SYSPRO starts at $1200/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what SYSPRO is typically brought in for.
What can Bitrix24 do that SYSPRO cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. SYSPRO covers Financial management, Manufacturing, Supply chain, Inventory management. Both handle Web support.
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