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Software · head to head

Bitrix24 vs Fishbowl

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Fishbowl logo

Fishbowl

Software

Manufacturing and warehouse management for QuickBooks

From
$4395/one-time
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Fishbowl the $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • They diverge on capability: Bitrix24 covers Contact management, Fishbowl covers Inventory management.

Where they differ

Only the attributes on which Bitrix24 and Fishbowl actually diverge.

Attributes where Bitrix24 and Fishbowl differ
AttributeBitrix24Fishbowl
Starting priceFree$4395/one-time
Pricing modelsubscriptionone-time
Free tierYesNo
PlatformsWeb, Ios, AndroidWindows, Cloud
Founded20122001

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Fishbowl

  • Inventory management
  • Manufacturing
  • Work orders
  • Barcode scanning
  • QuickBooks integration
  • QuickBooks Desktop
  • QuickBooks Online
  • Shopify

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Fishbowl
  • Team chat, tasks and project management in one suitenot Fishbowl
  • Telephony and email integrated with customer recordsnot Fishbowl
  • Document storage and collaborationnot Fishbowl
  • Workflow automation and HR records on the higher tiersnot Fishbowl

Fishbowl

  • Inventory and SKU tracking for wholesale and distribution businessesnot Bitrix24
  • Manufacturing bills of materials, MRP, work orders and job costingnot Bitrix24
  • Warehouse fulfilment, transfer orders and automated reorderingnot Bitrix24
  • Multichannel selling with synchronised stock levelsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Fishbowl

  • The $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • A paid implementation package is required as part of purchase and covers a 6 to 8 week training certification
  • Lot tracking, demand forecasting and compliance documentation require the Scale plan at $729 per month
  • Advanced Warehouse from $595 per month and Advanced Manufacturing from $675 per month are quoted on team size and deployment rather than sold at a fixed rate
  • Demand forecasting and custom reports are add ons carrying separate fees
  • All listed plan prices are billed annually rather than monthly

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Fishbowl

$4395/one-time
  • Fishbowl Warehouse$4395/one-time
    • Inventory tracking
    • Order management
    • QuickBooks sync
  • Fishbowl Manufacturing$5495/one-time
    • Work orders
    • Bill of materials
    • Shop floor control

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Fishbowl if

  • You need inventory management.
  • You work on Windows, Cloud.
  • You also want manufacturing.
Fishbowl review

Questions people ask

Is Bitrix24 or Fishbowl better?
Neither clearly leads. Bitrix24 starts at Free and Fishbowl at $4395/one-time, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Fishbowl?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $4395/one-time for Fishbowl.
Does Bitrix24 or Fishbowl run on more platforms?
Bitrix24 runs on Web, Ios, Android. Fishbowl runs on Windows, Cloud.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Fishbowl starts at $4395/one-time.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Fishbowl is typically brought in for.
What can Bitrix24 do that Fishbowl cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Fishbowl covers Inventory management, Manufacturing, Work orders, Barcode scanning.
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