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Software · head to head

Capsule vs DEAR Systems

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
DEAR Systems logo

DEAR Systems

Software

Cloud inventory management for growing businesses

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • They diverge on capability: Capsule covers Contact management, DEAR Systems covers Inventory control.

Where they differ

Only the attributes on which Capsule and DEAR Systems actually diverge.

Attributes where Capsule and DEAR Systems differ
AttributeCapsuleDEAR Systems
Starting price$19/month$249/month
PlatformsWeb, Ios, AndroidCloud, Web, Mobile
Founded20082012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot DEAR Systems
  • Tracking deals and follow-up tasksnot DEAR Systems
  • Linking emails and notes to contact recordsnot DEAR Systems
  • Multiple sales pipelines on the paid tiersnot DEAR Systems

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Capsule
  • Manufacturing with bills of materials and material requirements planningnot Capsule
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Capsule
  • Multi warehouse stock control across unlimited locationsnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

DEAR Systems

$249/month
  • Standard$249/month
    • 5 users
    • Inventory management
    • Order management
  • Retailing$399/month
    • 10 users
    • POS integration
    • B2B portal

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Questions people ask

Is Capsule or DEAR Systems better?
Neither clearly leads. Capsule starts at $19/month and DEAR Systems at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or DEAR Systems?
Capsule starts at $19/month and DEAR Systems at $249/month.
Does Capsule or DEAR Systems run on more platforms?
Capsule runs on Web, Ios, Android. DEAR Systems runs on Cloud, Web, Mobile.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what DEAR Systems is typically brought in for.
What can Capsule do that DEAR Systems cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing. Both handle Web support.
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