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Software · head to head

Bitrix24 vs Cin7

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Cin7 logo

Cin7

Software

Connected inventory management for product sellers

From
$349/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Cin7 sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced
  • They diverge on capability: Bitrix24 covers Contact management, Cin7 covers Inventory management.

Where they differ

Only the attributes on which Bitrix24 and Cin7 actually diverge.

Attributes where Bitrix24 and Cin7 differ
AttributeBitrix24Cin7
Starting priceFree$349/month
Free tierYesNo
PlatformsWeb, Ios, AndroidCloud, Web, Mobile

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown), founded (2012).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Cin7

  • Inventory management
  • Order management
  • Warehouse management
  • EDI integration
  • B2B commerce
  • Shopify
  • Amazon
  • eBay

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Cin7
  • Team chat, tasks and project management in one suitenot Cin7
  • Telephony and email integrated with customer recordsnot Cin7
  • Document storage and collaborationnot Cin7
  • Workflow automation and HR records on the higher tiersnot Cin7

Cin7

  • Inventory and order management across multiple sales channelsnot Bitrix24
  • Connecting ecommerce storefronts to warehousing and fulfilmentnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Cin7

  • Sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced
  • Ecommerce and app integrations are rationed by plan, at 2, 4 and 6
  • User seats are capped at 5, 10 and 15 by plan
  • The entry Standard plan is $349 a month and Advanced is $1,199
  • Additional users, integrations and order volume are all chargeable extras on top of the plan

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Cin7

$349/month
  • Standard$349/month
    • Inventory management
    • 3 sales channels
    • Basic reporting
  • Pro$599/month
    • Unlimited channels
    • Advanced automations
    • 3PL connections

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Cin7 if

  • You need inventory management.
  • You work on Cloud, Web, Mobile.
  • You also want order management.
Cin7 review

Questions people ask

Is Bitrix24 or Cin7 better?
Neither clearly leads. Bitrix24 starts at Free and Cin7 at $349/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Cin7?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $349/month for Cin7.
Does Bitrix24 or Cin7 run on more platforms?
Bitrix24 runs on Web, Ios, Android. Cin7 runs on Cloud, Web, Mobile.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Cin7 starts at $349/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Cin7 is typically brought in for.
What can Bitrix24 do that Cin7 cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Cin7 covers Inventory management, Order management, Warehouse management, EDI integration. Both handle Web support.
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Related pages

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